Compare bpm'online service vs. CustomerICareTo make sure you purchase the most helpful and productive Help Desk Software for your company, you should compare products available on the market. For instance, here you may match bpm'online service’s overall score of 8.6 against CustomerICare’s score of 7.0. You can even review their general user satisfaction: bpm'online service (100%) vs. CustomerICare (85%). Moreover, you can compare their strengths and weaknesses feature by feature, including their offered terms and costs. By comparing products you are more likely to choose the best software for your company. It’s clear you should know your unique needs to realize which software matches those needs. If you would like to quickly decide on the top Service Desk Software according to our review team we advise you check out the following services: Samanage, Freshservice, SysAid.
|Monthly payment||Monthly payment | Quote-based|
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
Guide your web visitors and nurture them to become leads and make more conversions.
|Learn more about bpm'online service pricing||Learn more about CustomerICare pricing|
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
Customer Center – $35/user/month
Service Enterprise – $50/user/month
If you want to know about CustomerICare costs here are the details:
Freemium ($0, up to 1 operator)
Regular Care ($22, 1 operator/month)
Prestige Care ($32, per seat/month)
Enterprise (by quote)
bpm’online service integrates with the following business systems and applications:
|USA, UK, Canada, International||International|
| 280 Summer St.|
| ul. Hauke-Bosaka 17/1|
50-447 Wrocław, Poland
|L'Oreal, Schneider, Heinz||Uniqa, Skandia, Nexterio, Riflessi, Digi Screens|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business|
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In the event you continue having second thoughts about which product will be best for your business it might be a sound idea to examine each service’s social metrics. Such metrics are quite often a way to see how popular each app is and how large is its online presence. For instance, in case of Facebook bpm'online service has 8281 likes on their official page while CustomerICare profile is liked by 1001 users.