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Compare bpm’online CRM vs TapMango

What is better bpm'online CRM or TapMango? If you’re having a tough time selecting the best CRM Software product for your situation, we suggest that you do a comparison of the available software and determine which tool offers more advantages. For instance, here you can review bpm'online CRM (overall score: 9.3; user rating: 100%) vs. TapMango (overall score: 8.0; user rating: 100%) for their overall performance.

It's also possible to see which one provides more tools that you need or which has better pricing plans for your current budget. Working with a clear table to evaluate their features will significantly improve the chances of getting the appropriate product for your company. Pay attention to other aspects of the software like if it’s easy to use, flexibility, scalability, and pricing plans.

Those of you who don't have much time or could use a CRM Software recommendation from our experts may want to investigate these top choices for the current year: Salesforce CRM, Freshsales, HubSpot CRM.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Data Management integrated with Twitter, Facebook, and LinkedIn
  • Lead Management with export function (MS Excel, website, other sources)
  • Time Management and Communications that syncs with Google Calendar, MS Outlook and popular schedulers
  • Sales Management for opportunity, quota, pipeline, projections, and forecasts
  • Document Management compatible with MS Word
  • Knowledge Management online library
  • Marketing Management for multi-channel campaigns, audience segmentation, budget planning, track responses, and ROI estimation
  • Analytics with real-time diagrams, customizable reports, and dashboards
  • Administrative Tools with wizards to manage lookups, data fields, and processes without programming
  • bpm’online CRM mobile apps for iOS and Android devices

Pricing Info

Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava

Integrations

bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:

  • Twitter
  • Facebook
  • Google Contacts
  • Google Calendar
  • LDAP
  • IMAP
  • MS Exchange
  • Google Maps
  • OpenStreetMap
  • MailChimp
  • Mandrill
  • MS Outlook
  • MS Word
  • MS Excel
  • SmartCloud Connect

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online is a leading software platform that focuses on business process automation and CRM.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th Floor,
Boston, MA 02210

NOAWARDS
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SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Marketing portal
  • Branded key tags
  • Customer-focused tablet
  • Mobile applications
  • Free service desk
  • POS integrations

Pricing Info

TapMango doesn’t reveal its enterprise pricing details to the public. Contact the vendor for a custom pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Mitshubishi Motors, MetroPCS, IHOP

Integrations

TapMango integrates with the following applications:

  • Clover
  • Lightspeed POS
  • Square
  • MindBody
  • Shopify
  • Checkfront
  • Vend

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A comprehensive, cloud-based customer loyalty platform designed to streamline customer acquisition and retention procedures.

Company Email

info@tapmango.com

Contact No.

Company's Address

TapMango,
5775 Yonge St, Suite 1801
Toronto, Ontario M2M 4J1
Canada

Every time you pick a software that you are sure will be an actual asset for your team you shouldn’t only limit yourself to what professionals have to say about it. Quite frequently personal experience with the service will vary, depending on specific goals and work processes. That’s why in our reviews we also give our User Satisfaction Rating for each software to give you a reliable impression of how real users of bpm'online CRM and TapMango estimate their experience with the software. Our algorithm is built around complex analysis of product appearances on other sites, social networks and blogs, so you will obtain a complete and reliable picture of what other users think about each product. In this case bpm'online CRM got a total satisfaction rating at 100% while for TapMango 100% of users claim they had an enjoyable experience with it.

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