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Compare bpm’online CRM vs AutoRaptor

What is better bpm'online CRM or AutoRaptor? Getting the suitable CRM Software product is as straightforward as comparing the solid and weaker characteristics and terms offered by bpm'online CRM and AutoRaptor. Here it's also possible to match their all round scores: 9.3 for bpm'online CRM vs. 8.7 for AutoRaptor. Or you can verify their general user satisfaction rating, 100% for bpm'online CRM vs. N/A% for AutoRaptor.

We suggest that you spend some time to study their unique features and decide which one is the better alternative for your business. What’s more bear in mind to consider your company’s or industry’s unique case, for instance, a multilingual software for a global team or a mobile version to help you work away from your office.

Currently, the most significant products in our CRM Software category are: HubSpot CRM, Freshsales, Salesforce CRM.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $25

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Data Management integrated with Twitter, Facebook, and LinkedIn
  • Lead Management with export function (MS Excel, website, other sources)
  • Time Management and Communications that syncs with Google Calendar, MS Outlook and popular schedulers
  • Sales Management for opportunity, quota, pipeline, projections, and forecasts
  • Document Management compatible with MS Word
  • Knowledge Management online library
  • Marketing Management for multi-channel campaigns, audience segmentation, budget planning, track responses, and ROI estimation
  • Analytics with real-time diagrams, customizable reports, and dashboards
  • Administrative Tools with wizards to manage lookups, data fields, and processes without programming
  • bpm’online CRM mobile apps for iOS and Android devices

Pricing Info

Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.

Pricing for Sales Module

Team Package – $25/user/month (cloud)

  • Ideal for small and medium businesses with direct sales teams
  • Out-of-the-box process for opportunity management: from lead to contract

Commerce Package – $30/user/month (cloud)

  • Ideal for e-commerce
  • A complete set of tools for short sales cycle and e-commerce

Enterprise Package – $50/user/month (cloud) or $850/user (on-site)

  • Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
  • Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.

Pricing for Marketing Module

Active Contact Package

  • Cloud – $27 (1000 active contacts/month billed annually)
  • Active contact is a contact included in one or more campaigns within a 12-month period
  • Up to 365 emails per year can be sent to one active contact
  • Custom pricing with the purchase of 50,000+ active contacts

User License

  • Cloud – $50/user/month billed annually
  • On-site – $850 per license/lifetime
  • With the purchase of 1000 active contacts the first license is free

Pricing for Service Module

Customer Center Package

  • Cloud – $35/user/month
  • On-site – $600 per user
  • Ideal for companies looking to automate helpdesk and contact center operations
  • A set of tools to deliver excellent customer service and manage omnichannel communications

Service Enterprise Package

  • Cloud – $50/user/month
  • On-site – $850 per user
  • Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
  • Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava

Integrations

bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:

  • Twitter
  • Facebook
  • Google Contacts
  • Google Calendar
  • LDAP
  • IMAP
  • MS Exchange
  • Google Maps
  • OpenStreetMap
  • MailChimp
  • Mandrill
  • MS Outlook
  • MS Word
  • MS Excel
  • SmartCloud Connect

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bpm'online is a leading software platform that focuses on business process automation and CRM.

Company Email

info@bpmonline.com

Contact No.

Company's Address

280 Summer St., 6th Floor,
Boston, MA 02210

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $299

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Text & Email Communications
  • Automated Texts & Emails
  • Targeted Messaging
  • Outbound Telephony
  • Consolidated Leads
  • Searchable Leads Database
  • Round Robin
  • Daily Work Plans
  • Custom Action Plans
  • Task & Activity Logging
  • Reminders
  • License & VIN Scanning
  • Mobile App
  • Reporting

Pricing Info

AutoRaptor offers enterprise pricing based on your business requirements. Check out the plans below:

Starter – $299/month

  • 3 Users
  • 1 Location
  • Mobile App License & VIN Scanning
  • CRM
  • Intelligent Automation Texting and Email
  • Internet Lead Management
  • Reporting
  • Customized Daily Action Plans

Professional – $399/month

  • 6 Users
  • 1 Location
  • All features of the Starter plan
  • Compliance-based Email Campaigns
  • 500 Telephony Minutes Per Month
  • 1,000 Text Messages Per Month

Enterprise – Contact vendor

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A CRM software purpose-built for automotive businesses to keep close communications with customers for dealerships.

Company Email

sales@autoraptor.com

Contact No.

Company's Address

AutoRaptor
144 Westminster St, #200
Providence, RI 02903
USA

You should note that even though both bpm'online CRM and AutoRaptor may offer a reliable set of features every software may be aimed at a different business size. If you are studying different apps you should pay attention to a company size they are aimed at. Specific elements may scale up effectively for large enterprises but if you run a small or medium business it’s usually more sensible to stay away from paying for customized functionalities that you may never use.

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