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Compare BOSSDesk vs Vivantio Pro

What is better BOSSDesk or Vivantio Pro? There are lots of IT Asset Management Software products available for businesses these days. The ideal way to find out which product fits your needs best is to check them side by side. As an example, here you can review BOSSDesk and Vivantio Pro for their overall score (7.3 vs. 8.4, respectively) or their user satisfaction rating (N/A% vs. 100%, respectively).

It’s also possible to examine their functions and pricing conditions and other valuable details below. When matching products be sure to check their similar features and mark their disparities to have a clearer picture of both deals. Likewise, remember to check non-core factors like security, backup, usability, and customer service.

People who don't have much time or want a IT Asset Management Software suggestion from our experts might want to examine these top choices for this year: Infor EAM, Salesforce Service Cloud, ServiceNow Asset Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud-based IT service management
  • Native Android and iOS apps
  • ITIL aligned
  • Incident tracking and management
  • Email-to-tickets
  • Task scheduling
  • Timesheet tracking
  • SLA management
  • User feedback and surveys
  • Email notifications
  • Problem management
  • Root-cause analysis
  • Ticket grouping
  • Problem tracking
  • Approvals management
  • Change management
  • Risk mitigation
  • Change planning and tracking
  • Rollout and rollback specification
  • Asset management
  • Configuration Management Database
  • Auto discovery
  • Active Directory
  • Hardware and software inventory
  • Vendor and contract management
  • PO management
  • Asset lifecycle management
  • Service catalog
  • Dashboard and reporting
  • Customizable dashboard widgets
  • Advanced search
  • Data export
  • Self-service portal and knowledge base
  • Configuration and tools

Pricing Info

BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.

Essential: $19/agent/month, assets @ 20 cents/asset/month

  • Dashboard
  • CMDB
  • Agentless Asset Discovery
  • Incident Management
  • Self Service Portal
  • Knowledge Base
  • Unlimited End Users
  • Role-Based Security
  • Reporting
  • SSL/TLS Security

Professional: $29/agent/month, , assets @ 20 cents/asset/month

  • Essential features plus
  • Service Catalog
  • SLA Management
  • Automatic Ticket Routing
  • Remote Tools
  • Mobile Apps

Enterprise: By quote, assets @ 20 cents/asset/month

  • Professional features plus
  • Problem Management
  • Change Management
  • Purchase Management
  • Contract Management
  • Vendor Management
  • Ticket Survey
  • Software Deployment
  • API Access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Google fiber. Hooters, Delta Dental

Integrations

BOSSDesk integrates with the following business systems and applications:

  • BOSSDesk API
  • Bomgar
  • Dell Warranty Check
  • HP warranty check
  • TeamViewer
  • Password Reset

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Always-on IT asset management solution that streamlines processes and reduce costs related to installing and maintaining IT infrastructure

Company Email

sales@boss-solutions.com

Contact No.

Company's Address

BOSS - Business Oriented Software Solution
350 Research Court, Suite 110
Norcross, GA 30092

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $48

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Configurable ticket types
  • Service level milestones
  • Client asset and knowledge management
  • Custom forms and fields
  • Mobile edition
  • Task management
  • Customer SLA’s
  • Service automation
  • Reporting
  • Data tools
  • integration

Pricing Info

Vivantio Pro enterprise pricing model entails two pricing plans:

Vivantio Pro @ $48/month/user

  • Clients, Asset and knowledge management
  • Customs forms and fields
  • Mobile edition
  • Task management
  •  Customer SLA’s
  • Task management
  • Portal widget builder
  • Custom themes and designs
  • Ticket escalation
  • Schedules reports
  • Ticketing routing
  • Schedule events
  • Ticket triggers
  • Reporting
  • Data tools
  • Full API
  • Licensing and security

ITSM @ $72/month/user

  • Everything in Pro
  • Business units
  • Conditional custom forms and fields
  • Surveys
  • Roles and permissions
  • Ticket triggers
  • Custom web hooks
  • Data permissions
  • License pools

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Toshiba, Yodel, Tesco Mobile

Integrations

Vivantio Pro integrates with the following business systems and applications:

  • Bomgar
  • Webhooks
  • Windows Azure
  • Twilio Cloud Communication
  • Jira
  • Microsoft Outlook
  • Copperegg
  • WindowsServer Active Directory
  • Gmail
  • New Relic
  • SpiceWorks
  • Microsoft Exchange Server

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise-class, modern IT service management platform for organizations in government, manufacturing, healthcare, retail, and financial service industries.

Company Email

Sales@vivantio.com

Company's Address

Vivantio,
31 St James Avenue
Boston, MA 02116
USA

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. You can add up to 5 users in these packages. Upgrades for more users are also available. Give the details a look, and select the best plan for your business:

Basic – $39/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentication
  • 24/7 email and phone support

Standard – $49/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $79/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – Contact the provider

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with an account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An industry-leading collaboration and communication app for teams. This software offers a collaboration-first interface that allows users to build Boards with a wide variety of powerful columns. With this flexibility, the software allows teams to handle any type of project. The platform also seamlessly integrates with third-party apps to ensure easier adoption.

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

In case you continue having second thoughts about which service will be best for your business it may be a sound idea to investigate each service’s social metrics. Such metrics are usually an indicator of how popular each software is and how wide is its online presence. For example BOSSDesk Twitter account has currently 367 followers. At the same time Vivantio Pro Twitter is followed by 70 people.

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