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Compare BOSSDesk vs ChangeGear

What is better BOSSDesk or ChangeGear? Examining products for the top IT Asset Management Software doesn't have to be difficult. On our review platform, you can easily match BOSSDesk and ChangeGear and promptly see their varying features. We allow you to examine their features, supported devices, level of support, pricing rates, terms, and more.

It's also possible to review their overall score (7.3 for BOSSDesk vs. 8.0 for ChangeGear) and overall customer satisfaction level (N/A% for BOSSDesk vs. N/A% for ChangeGear). Spend some time and assess your best choices and determine which one is right for your company. Similarly, you have to check the software company’s credibility; can they be relied upon and will they still be operating in the future?

Our experts made sure to prepare reviews of all popular IT Asset Management Software services offered out there, but among them these three caught our special attention: Salesforce Service Cloud, Infor EAM, ServiceNow Asset Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.3

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud-based IT service management
  • Native Android and iOS apps
  • ITIL aligned
  • Incident tracking and management
  • Email-to-tickets
  • Task scheduling
  • Timesheet tracking
  • SLA management
  • User feedback and surveys
  • Email notifications
  • Problem management
  • Root-cause analysis
  • Ticket grouping
  • Problem tracking
  • Approvals management
  • Change management
  • Risk mitigation
  • Change planning and tracking
  • Rollout and rollback specification
  • Asset management
  • Configuration Management Database
  • Auto discovery
  • Active Directory
  • Hardware and software inventory
  • Vendor and contract management
  • PO management
  • Asset lifecycle management
  • Service catalog
  • Dashboard and reporting
  • Customizable dashboard widgets
  • Advanced search
  • Data export
  • Self-service portal and knowledge base
  • Configuration and tools

Pricing Info

BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.

Essential: $19/agent/month, assets @ 20 cents/asset/month

  • Dashboard
  • CMDB
  • Agentless Asset Discovery
  • Incident Management
  • Self Service Portal
  • Knowledge Base
  • Unlimited End Users
  • Role-Based Security
  • Reporting
  • SSL/TLS Security

Professional: $29/agent/month, , assets @ 20 cents/asset/month

  • Essential features plus
  • Service Catalog
  • SLA Management
  • Automatic Ticket Routing
  • Remote Tools
  • Mobile Apps

Enterprise: By quote, assets @ 20 cents/asset/month

  • Professional features plus
  • Problem Management
  • Change Management
  • Purchase Management
  • Contract Management
  • Vendor Management
  • Ticket Survey
  • Software Deployment
  • API Access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Google fiber. Hooters, Delta Dental

Integrations

BOSSDesk integrates with the following business systems and applications:

  • BOSSDesk API
  • Bomgar
  • Dell Warranty Check
  • HP warranty check
  • TeamViewer
  • Password Reset

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Always-on IT asset management solution that streamlines processes and reduce costs related to installing and maintaining IT infrastructure

Company Email

sales@boss-solutions.com

Contact No.

Company's Address

BOSS - Business Oriented Software Solution
350 Research Court, Suite 110
Norcross, GA 30092

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Change management
  • Release management
  • Change calendar
  • ITIL configuration management
  • Incident management
  • Knowledge management
  • Problem management
  • Project management
  • onboarding
  • Self-service portal
  • Service catalog
  • CMDB and asset directory
  • Automated smart response
  • Intelligent tickets assignments
  • Chatbot self-service

Pricing Info

ChangeGear doesn’t provide a detailed enterprise pricing structure for its products. Contact the vendor for in-depth information regarding the software pricing.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Polycom, St Lukes Hospital, Nelnet

Integrations

ChangeGear integrates with the following business systems and applications:

  • Jira
  • SharePoint
  • Microsoft Dynamics
  • PBX
  • Belladato
  • SolarWinds Network Performance Monitor

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A fully-integrated, enterprise-level IT service management (ITSM) platform designed by SunView Software Inc for IT organizations of all sizes.

Company Email

info@sunviewsoftware.com

Contact No.

Company's Address

SunView Software Inc.
Suite 275, 10210 Highland Manor Dr.
Tampa, FL 33610
USA

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. You can add up to 5 users in these packages. Upgrades for more users are also available. Give the details a look, and select the best plan for your business:

Basic – $39/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentication
  • 24/7 email and phone support

Standard – $49/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $79/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – Contact the provider

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with an account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

2019 Webby awards winners for best productivity app monday.com is the easiest way for your team to plan, organize, and track projects. Globally loved by over 100,000 teams

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

Both BOSSDesk and ChangeGear were reviewed by a group of independent B2B experts who prepared a thorough examination of all crucial aspects of every app. Their final rating was prepared with unique SmartScore model which calculates a separate partial score to every factor including: main functionalities, client support, mobile support, security, customer satisfaction as well as market presence. Here at FinancesOnline we are aware that useful features are not the only thing crucial to a business so we do our best to pay attention to all facets of a app before coming up with its final score.

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