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Compare Boolment CRM vs iTouchVision Contact Centre

What is better Boolment CRM or iTouchVision Contact Centre? If you’re getting a difficult time deciding on the best CRM Software product for your needs, it’s a good idea to compare the available software and find out which service offers more benefits. For example, here you can examine Boolment CRM (overall score: 8.0; user rating: N/A%) vs. iTouchVision Contact Centre (overall score: 7.2; user rating: 100%) for their overall performance.

You can also see which one provides more functions that you need or which has more flexible pricing plans for your current budget. Working with a clear table to evaluate their features will significantly increase the likelihood of getting the best product for your company. Take a closer look at other aspects of the software such as ease-of-use, adaptability, scalability, and pricing terms.

As of now, the most popular services in our CRM Software category are: HubSpot CRM, Freshsales, Salesforce CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Products Management
  • Quotes Management
  • Order Management
  • Invoicing
  • Electronic Signature Support
  • Recurring Billing
  • Payments Management
  • Reminders
  • Profile & Contact Management
  • Customer Activity Reports
  • Service Requests & Orders
  • Contract Administration
  • Complaints & Cases Management
  • Escalation Workflow
  • Employee Management
  • Service Planning & Analytics
  • Customer Self-Service Portal
  • Sales Forecasting
  • Incentives & Commissions Management
  • Opportunity Management
  • Pipeline Analysis
  • Document Management
  • Campaign Management
  • Customer Segmentation
  • Lead Management
  • E-Marketing
  • Trade Promotions Management
  • Marketing Planning & Analysis
  • Statistics Dashboard & Reports

Pricing Info

Boolment CRM is a robust application that allows you to cover different aspects of your business. If you are interested in making your business more organized and to increase conversions with this solution, you can request custom enterprise pricing from the sales team by phone, email, or web form.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Breeze Beauties Pvt. Ltd., ProgLogix Research & Development, TechandMate

Integrations

You can integrate Boolment CRM with your existing third-party solutions such as ERPs, HRMS, inventory managers, and more.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A multi-functional client, lead, and contact management software that offers marketing and analytics capabilities.

Company Email

contact@boolment.com

Contact No.

Company's Address

Boolment Software Development Pvt. Ltd.
E-26, Block E, Sector 3
Noida, Uttar Pradesh 201301
India

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from £19.98

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Capture a customer’s contact information
  • Capture interactions between your agent and customer
  • Customer reference Number
  • During an interaction, your agent can create several service requests
  • End-to-end customer management
  • Raise service requests while on the phone with your customer
  • Full access to the knowledge management
  • Recorded interactions with the customers
  • Send emails and texts to customer directly

Pricing Info

Starter: £19.98 per user/month

  • Service desk
  • 2000+ pre-built forms
  • Web forms
  • 1 GB Storage

Standard: £29.98 per user/month

  • Contact Centre
  • Service Desk
  • Customer Self Service
  • 5 GB Storage

Professional: £69.98 per user/month

  • Case Management
  • Mobile Apps
  • Mobile Worker
  • 15 GB Storage

Enterprise: £89.98 per user/month

  • Integration
  • Full Branding
  • Training
  • 25 GB Storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

iTouchVision Contact Centre offers a universal way of managing your customers’ accounts.

Company Email

contact@iTouchVision.com

Contact No.

Company's Address

6-8 Bonhill street London, EC2A 4BX United Kingdom

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2018 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

If you are still having second thoughts about which software will perform best for your business it may be a sensible idea to investigate each service’s social metrics. These metrics are quite often a sign of how popular a given app is and how large is its online presence. For example Boolment CRM Twitter account has currently 12 followers. At the same time iTouchVision Contact Centre Twitter is followed by 179 users.

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