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Compare Booker vs. Samanage

There is a wide range of CRM Software products available for businesses today. The ideal way to find out which one fits your needs best is to examine them side by side. For example, here you can review Booker and Samanage for their overall score (8.5 vs. 9.6, respectively) or their user satisfaction rating (98% vs. 98%, respectively). Additionally, you can compare their individual modules and pricing stipulations as well as other useful data below. When matching products make sure you compare their corresponding capabilities and mark their differences to have a clearer picture of both deals. Likewise, remember to evaluate non-core issues such as security, backup, usability, and customer support. We realize that not all people have enough time to test a large number of different solutions, so we prepared a list of recommendations that you may find useful. Our top choices for the CRM Software category are: HubSpot CRM, Freshdesk, Salesforce CRM.
Product

Booker

VS

Samanage

VS

Booker screenshot Samanage screenshot
Pricing Details

Our Score

Our Score

8.5 ?

Our Score

8.9 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

98% ?

Client Satisfaction

98% ?

Pricing

Pricing

$85

by quote

Pricing Model

Pricing Model

Monthly payment | Quote-based Monthly payment | Quote-based
Full Review

Full Review

Product Info

Product Info

Booker is a software tool that transforms the way local services are managed by businesses and discovered by consumers.
Samanage is the winner of our 2017 Supreme Software Award. It is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Useful Links
Vendor Email

Vendor Email

support@booker.com support@samanage.com
Types of Clients

Types of Clients

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Pricing Details

Pricing Details

Learn more about Booker pricing Learn more about Samanage pricing
Customer Support

Customer Support

Phone Live Support
Ticket Training
Phone Live Support
Ticket Training
Contact Address

Contact Address

22 Cortlandt Street 18th Floor New York, New York 10007 United States 117 Edinburgh South
Suite 100, Cary NC 27511
Prominent Clients

Prominent Clients

Yelo Spa, Uni K Wax, Mario Diab Salon, Tocar Day Spa
Features

Features

Booker FEATURES

  • Social media promotions
  • Targeted email marketing campaigns
  • Customized booking pages
  • Mobile and tablet booking
  • Appointment reminder emails
  • Mobile payment processing
  • Special offers, membership plans, and loyalty rewards programs
  • Various booking data reporting
  • Employee schedule and payroll
  • Third-party API integration
  • Offer booking on partner websites on the Booker Marketing Network:
  • Direct website booking
  • Customized gift certificates
  • Facebook booking
  • Integrated POS or point-of-sale system
  • Credit card processing
  • Staff scheduling
  • Inventory management
  • Built-in CRM
  • Customer feedback surveys

Samanage FEATURES

  • IT Service Desk
  • Contracts & Licenses
  • Knowledge Base
  • IT Asset Management
  • Self-service Portal
  • Risk Detection
  • Problems & Changes
  • IT Service Catalog
  • SLA Management
  • Reports and API
  • Mobile Access
  • Integrations Suite
  • Tailored dashboard
  • Risks tab
  • Built-in best practices
  • Automatic classification
  • Warranty sync
  • Drag & drop setup
  • QR Audit tool
  • Invisible patches
  • Crowdsource printers
  • No-regrets undo
  • Fewer clicks
  • Snapshot view
  • Always current
Integrations

Integrations

  • Facebook
  • Twitter
  • Booker API
  • Google Apps
  • Zapier
  • Zendesk
  • Citrix GoToAssist Remote Support
  • Okta
  • OneLogin
  • CA SiteMinder and CA CloudMinder
  • Samanage on-premise or cloud REST API
  • QR and barcodes
  • Jira
  • LogMeIn
  • Centrify
  • Salesforce
  • Dropbox
Contact No.

Contact No.

1.866.966.9798 1.888.250.8971
Devices Supported

Devices Supported

Windows
Android
iPhone/iPad
Mac
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Languages Supported

Languages Supported

English English
Pricing Info

Pricing Info

BASIC – $85/month

  • Unlimited Logins
  • Online Appointment Book & Bookings
  • Appointment Reminders & Notifications
  • Integrated Point-of-Sale
  • Detailed Customer Records
  • Package & Series Management
  • Gift Certificates & eCommerce
  • Optional Credit Card Processing
  • Available Add-on: Booker Marketing Network

STANDARD – $135/month

  • All Basic features, plus:
  • Unlimited Document Storage
  • Membership Management
  • SMS/Text Appointment Confirmations

PLUS – By quote

  • All Standard features, plus:
  • Multi-Location Options
  • Custom Customer Fields
  • IP Lock
  • Booker API Access Options

The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.

If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.

Available pricing plans include:

  • IT Service Desk
  • IT Asset Management
  • Integrated IT Solution
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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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It may not always be sufficient to simply compare Booker and Samanage against one another. Even though reliable functionalities, pricing plans and user experience are all important and should be included when making a final decision, you should also take a look at the recognition and awards won by every app. Frequently a less known software may turn out to be an excellent choice that was distinguished with B2B awards such as our Experts’ Choice Award which reveals that in spite of limited market popularity it’s a worthy contender to the software that rule the market.