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Compare Booker vs HelpCrunch

What is better Booker or HelpCrunch? The ideal CRM Software is a service that can tackle your company’s unique needs. It is possible to find which alternative works best for your enterprise if you compare different products before you decide which one is the best.

For instance, Booker and HelpCrunch are scored at 8.5 and 8.7, respectively, for general quality and performance. Similarly, Booker and HelpCrunch have a user satisfaction rating of 98% and 100%, respectively, which shows the general feedback they get from customers. Moreover, get in touch with an existing customer of the software and ask for their comments concerning the application in question.

We realize that not all people have enough time to scrutinize a large number of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the CRM Software category are: Freshsales, Salesforce CRM, HubSpot CRM.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $85

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Social media promotions
  • Targeted email marketing campaigns
  • Customized booking pages
  • Mobile and tablet booking
  • Appointment reminder emails
  • Mobile payment processing
  • Special offers, membership plans, and loyalty rewards programs
  • Various booking data reporting
  • Employee schedule and payroll
  • Third-party API integration
  • Offer booking on partner websites on the Booker Marketing Network:
  • Direct website booking
  • Customized gift certificates
  • Facebook booking
  • Integrated POS or point-of-sale system
  • Credit card processing
  • Staff scheduling
  • Inventory management
  • Built-in CRM
  • Customer feedback surveys

Pricing Info

BASIC – $85/month

  • Unlimited Logins
  • Online Appointment Book & Bookings
  • Appointment Reminders & Notifications
  • Integrated Point-of-Sale
  • Detailed Customer Records
  • Package & Series Management
  • Gift Certificates & eCommerce
  • Optional Credit Card Processing
  • Available Add-on: Booker Marketing Network

STANDARD – $135/month

  • All Basic features, plus:
  • Unlimited Document Storage
  • Membership Management
  • SMS/Text Appointment Confirmations

PLUS – By quote

  • All Standard features, plus:
  • Multi-Location Options
  • Custom Customer Fields
  • IP Lock
  • Booker API Access Options

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yelo Spa, Uni K Wax, Mario Diab Salon, Tocar Day Spa

Integrations

  • Facebook
  • Twitter
  • Booker API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Booker is a software tool that transforms the way local services are managed by businesses and discovered by consumers.

Company Email

support@booker.com

Contact No.

Company's Address

22 Cortlandt Street 18th Floor New York, New York 10007 United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $12

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Live Chat
  • Email Automation
  • Help Desk
  • Ticketing
  • Real-Time Messaging
  • Customer Engagement
  • Customer Conversion
  • Personalized Email Marketing Campaigns
  • Multi-Channel Customer Communication
  • Dashboard
  • Unlimited Conversations, Contacts, and Leads
  • Visitor Targeting
  • Proactive Engagement
  • Chat Ratings
  • Analytics and Reporting
  • Visitor Profiles
  • Personal, Contact, Behavioral Data
  • Workload Distribution
  • Customer Satisfaction Levels
  • Offline Mode
  • Free Chat and Email Support
  • Customer Onboarding Campaign
  • Triggered Auto Messages
  • Customer Data and Actions Tracking
  • Default and Custom Filters
  • Precise Targeting
  • Selective Feedback Collection
  • Product Upsell and Cross-Sell
  • Promo Campaigns
  • Time-Limited Offers
  • Mailbox Forwarding

Pricing Info

Pricing plans:

Standard: $12 per team member if billed annually or $15 per team member if billed monthly
Premium: from 20$ per team member if billed annually or from $25 per team member if billed monthly
Enterprise: custom price for 20+ agents

Standard Live chat plan

  • 15$
  • 3 chat auto messages
  • Help Desk
  • Knowledge Base
  • Branded popups
  • Branded widget
  • Full chat customization
  • 1 widget, unlimited domains
  • Live chat support

Standard Live chat & Emails plan

  • 29$
  • 3 chat auto messages
  • 3 email auto messages
  • 1,000 emails per team member
  • Email forwarding
  • Help Desk
  • Branded popups
  • Branded widget
  • Full widget customization
  • 1 widget, unlimited domains
  • Live chat support

Premium Live chat plan

  • 25$
  • Unlimited chat auto messages
  • Help Desk
  • Knowledge Base
  • Unbranded popups
  • Unbranded widget
  • Advanced widget customization
  • 5 widgets, unlimited domains
  • High priority live chat support

Premium Live chat & Emails plan

  • 49$
  • Unlimited chat auto messages
  • Unlimited email auto messages
  • 10,000 emails per team member
  • Email forwarding
  • Help Desk
  • Knowledge Base
  • Unbranded popups
  • Unbranded widget
  • Advanced widget customization
  • 5 widgets, unlimited domains
  • High priority live chat support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SE Ranking, StatCounter, Snovio

Integrations

HelpCrunch lets you deeply integrate your product through JavaScript, REST API, iOS or Android SDKs. You can also integrate seamlessly with the following third-party apps:

  • FB Messenger
  • Facebook
  • Twitter
  • Google+
  • WhatsApp
  • Viber
  • Telegram
  • Skype
  • Slack
  • WordPress
  • Magento
  • Google Tag Manager
  • Google Analytics
  • Shopify
  • Tumblr
  • Squarespace
  • PrestaShop
  • Jimdo
  • 3dcart
  • SpaceCraft
  • OpenCart
  • Big Cartel
  • Fluid App
  • Drupal
  • Joomla
  • Zapier
  • Salesforce
  • Zendesk
  • Zoho
  • Mixpanel
  • Segment
  • Wix

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An intelligent customer communication software for leveraging customer service through live chat, web messaging and mobile messaging.

Company Email

info@helpcrunch.com

Contact No.

Company's Address

HelpCrunch
600 California St, San Francisco
CA 94108
USA

SimplyBook.me

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • POS System
  • Invoice printing
  • Cash and credit card payment
  • Coupon codes
  • Gift card
  • Web or mobile booking interface
  • Email/SMS Confirmations and reminders
  • Customizable booking page
  • Flexible settings
  • Payment system
  • Recurring tasks
  • Easy administration
  • Deep insights and statistics
  • Group booking
  • Multiple booking
  • Google Calendar sync
  • Unit location
  • News
  • Custom terms and conditions
  • Name, description and an image representing the class
  • Maximum number of attendees
  • Name and details of teacher/provider
  • Flexible class duration
  • Use start times to set when class starts
  • Use schedule to set periods when class takes place
  • Set class up as event based, so it only happens once or few times on selected days
  • Group classes into categories
  • Use intake forms to ask clients questions when they book a class
  • Include class in one or more memberships
  • Name, description and an image representing the class
  • Flexible membership duration period
  • Can be set automatically recurring
  • Client credit card can be auto charged upon renewal when selected credit card processors are used
  • Clients are reminded before expiry and warned before fee is deducted from credit card
  • Clients are notified on successful renewal of membership
  • All notifications can be manually changed too contain message that better suits each business
  • Messages can be sent as email, SMS or both
  • Client first payment can be set different from recurring months. This can be useful when businesses charge inscription fee.
  • Membership can be set as one time fee only
  • Membership fee can be charged, while keeping discounted fees on class upon each booking
  • Admin/employees can manually accept payments not paid via credit card
  • Limit how often client can book during the subscription period to avoid abuse
  • Sell limited number of sessions as packs
  • Support for 23 Payment Processors

Pricing Info

SimplyBook.me offers a free package and three paid plans. There is also a free trial month available that includes all features and 50 bookings.

All plans include:

  • Booking Website
  • Booking Widget
  • Unlimited Staff

Free

  • 50 Bookings
  • 1 Custom Feature

Basic – $9.90/month (2 months free if paid annually)

  • 100 Bookings
  • 3 Custom Features
  • Promotion System

Standard – $29.90/month (2 months free if paid annually)

  • 500 Bookings
  • 8 Custom Features
  • Promotion System
  • White Label
  • HIPAA

Premium – $59.90/month (2 months free if paid annually)

  • 2000 Bookings
  • Unlimited Custom Features
  • Promotion System
  • White label
  • HIPAA

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Glasgow Caledonian University, MPH Softball, 2 Geek Tech Support Services

Integrations

SimplyBook.me was designed to integrate seamlessly with a number of business systems and applications:

  • Bitcoins
  • Dwolla
  • Facebook
  • Facebook Messenger
  • Google AdWords
  • Google Analytics
  • Google Calendar
  • Gruveo
  • Joomla
  • PayPal
  • Skrill
  • Stripe
  • Tens of other payment processors
  • Wordpress
  • Transactional Email
  • Your Website
  • Zapier

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

SimplyBook.me is an online booking system that is accessible from mobile devices or desktop PCs for 24/7 bookings from anywhere.

Company Email

support@simplybook.me

Contact No.

Company's Address

Armuli 4, 105 Reykjavik, Iceland

When you compare different CRM Software software you shouldn’t simply look at their features list and available pricing packages. Consider that the product should be meeting your requirements and business so the more flexible their offer the better. Find our which platforms are supported by Booker and HelpCrunch and ensure you will obtain mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, because this might be a critical factor for many companies.

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