Bomgar Remote Support
NOAWARDS
YET
Pricing:
Starting from $1,795
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Secure Remote Access
- Remote Desktop and Servers
- Help Desk Administration
- Collaboration Support
- Session Forensics
- Cloud Access Control
- Two-Factor Authentication
- Access Notification and Authorization
- Web and Mobile Consoles
- Access Extender
- Credentials Management
Pricing Info
Pricing Info
Bomgar offers 3 pricing plans:
Cloud – $1,995 per concurrent license, billed annually
- Advanced features for teams. The vendor handles the infrastructure.
Term Appliance – $1,795 per concurrent license, billed annually (does not include the cost of the appliance)
- Advanced features for teams. Deploy in your own data center or on-site.
Owned Appliance – One-time purchase (get a quote)
- Advanced features for teams. Deploy in your own data center or on-site.
Integrations
Integrations
Bomgar has pre-defined integration support for help desk ticketing systems. Additionally, the software interfaces with Agiloft, Autotask, BMC Software, CA, Cherwell, Dell-KACE, EasyVista, FreshService, Heat, Hornbill, HP Service Management, ISILOG, Microsoft Dynamics, Salesforce, ServiceNow, SunView ChangeGear, Symantec, SysAid, TOPdesk, and Zendesk.
Bomgar also integrates with credential managers such as HP ArcSight, Lieberman Software, ServiceNow, Splunk, and Thycotic. For more information regarding this service, contact support.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
InterContinental Hotels Group, Williams-Sonoma, eBay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A remote access software that provides security and IT professionals with a platform to conduct controlled and secure remote access. It is known to be a product that is easy to use. Bomgar Remote Support includes key features such as session forensics, collaboration support, and credentials management among many others.
Company Email
info@bomgar.com
Contact No.
Company's Address
578 Highland Colony Parkway
Paragon Centre, Suite 200
Ridgeland, Mississippi 39157
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Bug tracking
- Requirements management
- Scrum planning board
- Scrum burndown charts
- Team wiki
- Help desk/incident tracking
- Workflow automation
- Reporting
- Data visualization
- SCM integration
Pricing Info
Professional – $8/user/month (annual billing) or $9.60/user/month (monthly billing)
- Create, track, and manage work items
- Unlimited projects
- Full Scrum & Kanban support
- Powerful customization
- TV-ready dashboards & reporting
- Phone and email support
Premium – $21/user/month (annual billing) or $25.20/user/month (monthly billing)
- All features in Professional
- Brandable self-service portal
- Helpdesk & email ticketing
- Powerful wiki
- More enterprise customization
- Active Directory integration for login
- Onboarding & implementation sessions
Installed – $250/user/year
- All features in Premium
- Install in your own environment
Integrations
Axosoft integrates with the following business systems and applications:
- BitBucket
- BugHerd
- GitHub
- GitLab
- Google Calendar
- Harvest
- Hubot
- GoToMeeting
- Dynamic Gantt
- Office 365
- ProjectManager.com
- PureChat
- SpiraTeam
- QlikView
- Slack
- Salesforce
and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Dapper Gentleman, Envoc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Axosoft builds agile project management tools for software development teams who want to do Scrum, Kanban or a hybrid process.
Company Email
sales@axosoft.com
Contact No.
Company's Address
13835 N Northsight Blvd #205,
Scottsdale, AZ 85260, USA
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You shouldn’t expect exclusively a broad set of useful tools and flexible pricing packages from a reliable IT Management Software. Almost as essential as core features is a quality customer support. You want to guarantee that if you have any questions about Bomgar Remote Support or Axosoft, or you face some problems, or perhaps you’ll need to request a specific revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. Additionally, it’s a major asset if you are able to enjoy personal training or at least an FAQ you can use.
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