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Compare BoldChat vs HappyFox Chat

What is better BoldChat or HappyFox Chat? Getting the right Customer Support Software for your business is difficult with a lot of features, options, and offers to consider. On the other hand, relying on our review directory will allow you to streamline the selection steps by displaying all major software in one location.

For instance, you can compare BoldChat and HappyFox Chat for their features and overall scores, in this case, 7.2 and 8.1, respectively. Furthermore, you can check which software has superior general user satisfaction rating: 100% (BoldChat) and 100% (HappyFox Chat) to find out which one is the better choice for your company. Don’t just buy the service with the most attractive price, but the solution that has the best value for your money.

At this time, the top products in our Customer Support Software category are: Salesforce Essentials, Freshdesk, Salesforce Service Cloud.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $599

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Active browser sharing w/ form fill
  • Agent efficiency
  • Chat
  • Deploy across unlimited domains
  • Email management
  • Integrated SMS
  • Integrated workspace
  • Live chat
  • Mobile engagement
  • Passive browsing sharing
  • Reporting engine and scheduler
  • SMS management
  • Supervisor dashboard
  • Twitter management
  • Web-based chat reporting

Pricing Info

BoldChat offers three plans:

Pro: Starting at $599 agent/year

  • Unlimited live chat with no hidden fees
  • Fully customizable without re-implementing html code
  • Works out-of-the-box with mobile and desktop browsers
  • Proactively engage visitors
  • Real-time skill routing
  • Comprehensive reporting
  • 24/7 product support

Premier: Contact the vendor for a quote

  • Everything in Pro, plus:
  • Advanced canned messaging options to boost operator efficiencies
  • Supports auto assignment and distribution of chats across large teams and many deployments
  • Advanced agent reporting
  • Salesforce® integration module

Enterprise: Contact the vendor for a quote

  • Everything in Pro & Premier, plus:
  • Put live chat in your apps via the Mobile SDK (iOS and Android)
  • Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter
  • Real-time supervisor dashboard
  • Robust APIs to extend BoldChat into 3rd party systems
  • Single sign-on integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Abt Electronics, Miyachi Unitek Corporation, Vornado, SalesNexus

Integrations

BoldChat’s Integration API allows you to connect with a wide range of external apps (such as CRM/Ticketing, etc.) and build powerful integrations between them.

BoldChat supports the following integrations:

  • Salesforce
  • Active Assist
  • LogMeIn Rescue
  • GeoFluent by Lionbridge
  • Google Analytics

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

BoldChat offers live communication software including chat, email management, and click to call tools to help businesses control customer interactions and boost website sales.

Company Email

support@boldchat.com

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $14.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited Agents
  • Unlimited Chats
  • Chat History
  • Integration
  • Security
  • Customizable Widgets
  • Mini-Dashboards
  • Statistics & Analytics
  • Automated Notifications
  • Mobile Optimization

Pricing Info

HappyFox Chat is available in the following payment plans:

Free

  • 10 agents
  • 14 days chat history
  • 1 website

Popular – $14.99/agent/month 

  • unlimited number of agents
  • 1 year chat history
  • 1 website

Mighty – $29.99/agent/month

  • unlimited number of agents
  • 3 years chat history
  • 3 websites

Fantastic – $49.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • 10 websites

Enterprise – $99.99/agent/month

  • unlimited number of agents
  • unlimited chat history
  • unlimited number of  websites

Note that all prices are calculated on the basis of annual subscriptions.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shorelinemusic, FitTea

Integrations

HappyFox Chat integrates with the following systems and applications:

  • BigCommerce
  • Google Analytics
  • Magento
  • Shopify
  • MailChimp
  • Microsoft Dynamics CRM
  • Salesforce Sales Cloud
  • Zapier
  • WordPress
  • Slack
  • Google Analytics
  • Mac App
  • Segment
  • Pipedrive
  • Mixpanel
  • Woo Commerce
  • Sugar CRM
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HappyFox Chat is the ideal live chat and customer support app for a variety of businesses, which helps users streamline customer relationships.

Company Email

support@happyfoxchat.com

Contact No.

Company's Address

Freshchat

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Triggered messaging
  • In-app campaigns
  • Message channels
  • Push notifications
  • Mobile apps for all team members
  • Unlimited contacts
  • Priority inbox
  • Team widget
  • Events and user properties
  • Custom views
  • Web messenger
  • People segmentation
  • Bot
  • FAQ feedback
  • SmartPlugs
  • Customized bot workflow
  • CRM autoload
  • IntelliAssign
  • Groups
  • Assignment rules
  • In-Product FAQs
  • Multilingual FAQs
  • Canned response
  • Labels
  • Bulk actions
  • Real-time dashboard
  • Customer satisfaction score
  • Private notes
  • Read recipts
  • Desktop notifications
  • Business hours
  • Integrations
  • In-app support

 

Pricing Info

Freshchat offers both monthly and yearly enterprise pricing subscriptions tailored to meet the needs of small and medium companies, including a free package for groups with up to 10 members. You can find more details on Freshchat pricing here.

The pricing scheme looks as follows:

Sprout – Free

  • 10 Active members
  • Unlimited contacts
  • Priority Inbox
  • Channels and Groups
  • 30 day chat history
  • Integrations (Facebook Messenger, Slack, Freshdesk)
  • Mobile app
  • Desktop and push Notifications
  • 10K MUV

Blossom – $15/member/month

  • All Sprout features
  • Unlimited contacts
  • Events Timeline
  • Limited triggered messages
  • FAQs
  • CSAT
  • Zendesk Integration
  • Assignment rules
  • SmartPlugs
  • Business hours

Garden – $24/member/month

  • All features in Blossom
  • Unlimited contacts
  • Bots
  • Unlimited, recurring triggered messages
  • In-app campaigns
  • Event capture
  • Clearbit integration
  • Freshsales integration

Estate – $39/member/month

  • All features from Garden
  • Unlimited contacts
  • IntelliAssign
  • Multilingual support
  • IP Whitelisting
  • Customer Success Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Freshchat integrates with the following business systems and applications:

  • Freshdesk
  • Freshsales
  • Zendesk
  • Messenger
  • Slack
  • ClearBit

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshchat is a modern messaging software for sales teams offered by Freshworks.

Company Email

contactus@freshworks.com

Contact No.

Company's Address

1250 Bayhill Drive, Suite 315
San Bruno, California
USA

It may not always be enough to just compare BoldChat and HappyFox Chat against one another. While reliable features, pricing plans and customer reviews are all important and should be considered when making a final choice, you should also check out the recognition and awards won by every service. In many cases a less popular app may turn out to be an amazing choice that was a winner of many SaaS awards such as our Supreme Software Award which reveals that in spite of smaller market presence it’s a significant contender to the apps that rule the market.

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