Compare BMC FootPrints vs. PHC Service FX

Comparing BMC FootPrints and PHC Service FX, it is simple to see which Help Desk Software product is the better alternative. This guarantees that your enterprise can get the most productive and efficient software. You can study the specifics, for example available tools, pricing, plans offered by each vendor, offer stipulations, and many more We also let you check their overall scores to know which one seems to be more suitable. BMC FootPrints has 8.3 points for overall quality and 97% rating for user satisfaction; while PHC Service FX has 6.7 points for overall quality and 99% for user satisfaction. Likewise, you can also which software company is more dependable by sending an an email question to the two companies and see which company replies without delays. We know that not all businesses have enough time to try out dozens of different services, so we came up with a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Freshdesk, Samanage, Zendesk.
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BMC FootPrints

VS

PHC Service FX

VS

BMC FootPrints screenshot PHC Service FX screenshot
Pricing Details

Our Score

Our Score

8.3 ?

Our Score

6.7 ?

Customer Experience

Customer Experience

Customer Experience

97% ?

Customer Experience

99% ?

Pricing

Pricing

by quote

£17.51

Pricing Type

Pricing Type

Quote-based Monthly payment
Detailed Review

Detailed Review

Overview

Overview

BMC is a global leader in software solutions that help IT transform traditional businesses into digital enterprises for the ultimate competitive advantage.
An innovative business software with a unique user experience.
Easy Links
Contact Email

Contact Email

education@bmc.com
Pricing Details

Pricing Details

Learn more about BMC FootPrints pricing Learn more about PHC Service FX pricing
Popular Customers

Popular Customers

Cisco, Marriot, Duke Energy Sunnergetic, Wiz Interactive, Gumelo
Phone No.

Phone No.

1‑855‑834‑7487 44 207 608 5057
Languages Supported

Languages Supported

International UK
Supported Integrations

Supported Integrations

EasyVista offers integration with the following business systems and applications:

  • Bomgar
  • Cherwell Support
  • Flycast
  • Single Sign-On
  • Jalasoft

The API of PHC FX

With PHC Engine FX all users of PHC FX will have their external applications integrated with their software. This will keep you and your company in sync with market needs.

PHC FX Developer Partners are responsible for all developments that make our Customers fast and agile.

Database security is a PHC FX system priority. And that is why our system architecture only allows previously authorized accesses by their users.

If you already are a Customer and need to have an API developed, contact a PHC FX Developer Partner. They are there to put you in full throttle.

Company's Address

Company's Address

2103 CityWest Boulevard
Houston, Texas 77042
Suite LP23252 Lower Ground Floor, 145-157 St John Street. London EC1V 4PW
Support Types

Support Types

Phone
Ticket Training
Phone
Customer Types

Customer Types

Small Business | Medium Business Small Business | Freelancers
List of Features

List of Features

BMC FootPrints FEATURES

  • Incident and problem management
  • Visualization and reporting
  • Knowledge management
  • Mobile access
  • Executive dashboards and business analytics
  • Strong user community

PHC Service FX FEATURES

  • fast and reliable support
  • use of one email for better management and organization
  • Immediate access to customer requests and ticket status
  • Delegate requests for faster response and resolution time
  • Determine shifts and trends with customer analytics
  • Manage your customer service requests
Devices Supported

Devices Supported

Web-based
Windows
Mac
Available Plans

Available Plans

Request a quote directly from BMC FootPrints to get more pricing details.

Here are the PHC Service FX cost details:

PHC Service FX comes with three plans that cater to varying help desk needs of your organization.

Free. A great option if you want to test drive PHC Service FX and see how it can benefit your enterprise. The free version carries varying features depending on which type of service you opt to use – the Net Edition and the Max Edition. The Net Edition is specifically created for small companies while the Max Edition comes with all the features and great for medium to large companies who want to know the true benefits of PHC Service FX.

Net Edition.
This help desk bundle carries a price tag of £210.10 annually or £17.51 per month if you opt to pay on a monthly basis. The package is set for one user and a database of 500 MB. Additional user is £11.9 and 500 MB at £6.3. Features include: customer management; assign requests automatically; custom support email; email alerts; and quick dialogues.

Max Edition. £351.74 annually or £29.31 per month. Includes one user + 500 MB database; additional user is £23 and 500 MB at £6.3. Includes Net Edition features plus: access control; mandatory fields; search engine; and user fields.

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Popular Alternatives

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QUICK LINKS

QUICK LINKS

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It may not always be sufficient to simply compare BMC FootPrints and PHC Service FX against each other. Even though specific functionalities, cost and user reviews are all crucial and should be considered when making a final choice, you should also check out the recognition and awards claimed by every software. Frequently a less known service may turn out to be a great choice that was distinguished with B2B awards such as our Exceptional Customer Support Award which reveals that despite lesser market presence it’s a worthy contender to the products that rule the market.