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Compare Track-It! vs. Bluenose

The perfect Customer Support Software is a solution that can tackle your company’s unique requirements. It is possible to determine which option is best suited for your business if you compare different products before you decide which one is the best. As an example, Bluenose and Track-It! are scored at 6.7 and 8.1, respectively, for general quality and performance. Likewise, Bluenose and Track-It! have a user satisfaction rating of 96% and 100%, respectively, which suggests the general feedback they get from customers. Even better, reach put to a regular user of the software and solicit their feedback about the application in question. In case you you want to quickly identify the more reliable Customer Support Software according to our review team we recommend you check out these solutions: Salesforce Essentials, Freshdesk, Zendesk.
Comparison

Track-It!

VS

Bluenose

VS

Track-It! screenshot Bluenose screenshot
Pricing Page

Total Score

Our Score

8.1 ?

Our Score

6.7 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

96% ?

Price

Price

$995

by quote

Pricing Model

Pricing Model

One-time payment Quote-based
Detailed Review

Detailed Review

Overview

Overview

Track-It! combines the features of a help desk solution and an asset management platform into one dynamic package.
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Useful Links
Vendor's Address

Vendor's Address

2101 CityWest Boulevard
Houston, TX 77042
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
Available Support

Available Support

Phone
Ticket Training
Phone
Ticket Training
Email Address

Email Address

info@bluenose.com
Phone No.

Phone No.

(800) 218-3373
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Windows
Mac
Pricing Page

Pricing Page

Learn more about Track-It! pricing Learn more about Bluenose pricing
Available Features

Available Features

Track-It! FEATURES

  • IT Help Desk / Facilities Management / HR Management
  • Asset Management
  • Change Management
  • Self-Service Portal
  • Software License Management
  • Mobile Help Desk
  • Knowledge Management
  • Scheduled & E-mailed Reports
  • Dashboards and Analytics
  • Purchasing
  • Training
  • Library

Bluenose FEATURES

  • 360 Degree View
  • Early Warning System
  • Playbooks
  • Operational Reporting
  • End User Campaigns
  • Lifecycle Marketing
  • Salesforce Integration
  • Security
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Large Enterprises | Medium Business
Integrations

Integrations

  • LDAP/Active Directory integration
  • Track-It Barcode
  • Remote Track-It!

Bluenose supports integrations with the following business systems and applications:

  • Salesforce
Languages

Languages

English English
Popular Clients

Popular Clients

Zane State College Extole, BlueJean, Appcelerator, LiveRamp
Pricing Info

Pricing Info

Track-It! is a solid option for companies seeking a home grown solution or a freeware platform. Affordable, reliable and consistent, users can get Track-It for a single payment with rates starting at $995. A 30-day free trial is also available.

Pricing available by quote only. Contact Bluenose directly for more pricing details.

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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both Bluenose and Track-It! were reviewed by a panel of reliable B2B experts who conducted a thorough analysis of all key elements of each product. Their ultimate rating was calculated with unique SmartScore model which gives a separate partial score to every element like: main functionalities, client support, mobile support, security, user satisfaction as well as reviews in other media. Here at FinancesOnline we are aware that useful features are not the only factor essential to a business so we make sure we pay attention to all sides of a product before coming up with its final rating.