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Compare Predictive Dialer vs. Bluenose

There are lots of Customer Support Software products out there right now. The ideal way to find out which app fits your needs best is to check them side by side. For instance, here you can compare Bluenose and Predictive Dialer for their overall score (6.7 vs. 7.8, respectively) or their user satisfaction rating (96% vs. 100%, respectively). Additionally, you can check their individual modules and pricing stipulations along with other helpful data below. When matching products be sure to compare their related functions and mark their distinctive elements to have a clearer picture of both deals. Likewise, bear in mind to assess other features such as security, backup, intuitiveness, and customer service. Those of you who don't have much time or would like to get a Customer Support Software advice from our team may want to investigate these top choices for the current year: Salesforce Essentials, Zendesk, Freshdesk.
Compare

Predictive Dialer

VS

Bluenose

VS

Predictive Dialer screenshot Bluenose screenshot
Pricing Page

Total Score

Our Score

7.8 ?

Our Score

6.7 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

96% ?

Cost

Cost

by quote

by quote

Pricing Type

Pricing Type

Quote-based Quote-based
Full Review

Full Review

Product Info

Product Info

A call center software solution for businesses of all sizes and industries.
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Easy Links
Customer Support

Customer Support

Phone Live Support
Ticket
Phone
Ticket Training
Client Types

Client Types

Small Business | Large Enterprises | Medium Business | Freelancers Large Enterprises | Medium Business
Contact Phone

Contact Phone

+1-800-679-1637
Vendor's Address

Vendor's Address

16842 Von Karman Suite 250
Irvine, CA 92606
USA
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
Features

Features

Predictive Dialer FEATURES

  • Predictive Dialing
  • Predicts Based on Call Metrics and Data
  • Predicts Numbers to Dial
  • Predicts When to Dial
  • Skips Answering Machines
  • Automatically Detects Voicemails
  • Avoids Dead Numbers
  • Transfers Live Calls to Agents Anywhere
  • Increased Time Talk
  • Keeps Agents on the Phone
  • Keeps All Agents Connected
  • Reach More Customers or Leads
  • Transfers Live Calls to Agents Anywhere
  • Skill-Based Call Routing
  • One Virtual Contact System
  • Call Monitoring
  • Call Recordings
  • Real-Time Call Metrics
  • Manage Call Dispositions
  • Track AHT
  • Track Call Volume

Bluenose FEATURES

  • 360 Degree View
  • Early Warning System
  • Playbooks
  • Operational Reporting
  • End User Campaigns
  • Lifecycle Marketing
  • Salesforce Integration
  • Security
Vendor Email

Vendor Email

support@calltools.com info@bluenose.com
Pricing Page

Pricing Page

Learn more about Predictive Dialer pricing Learn more about Bluenose pricing
Available Languages

Available Languages

English English
Prominent Customers

Prominent Customers

HSC Marketing, SafeGate Computer Solution; Pearson Virtual Professionals, LLC Extole, BlueJean, Appcelerator, LiveRamp
OS Supported

OS Supported

Windows
Linux
Mac
Web-based
Windows
Mac
Cost Details

Cost Details

CallTools.com Predictive Dialer’s  SMB and enterprise pricing information is available only upon request. Please contact the company for details, and ask for your quote.

Pricing available by quote only. Contact Bluenose directly for more pricing details.

Available Integrations

Available Integrations

CallTools.com Predictive Dialer supports integrations with CRM platforms such as Zoho CRM, SugarCRM, and Microsoft Dynamics CRM. It can also be integrated with the following applications and solutions using Zapier:

  • Salesforce
  • NetSuite
  • Infusionsoft
  • HubSpot
  • DebtPaypro
  • Zillow
  • Pipeline Deals
  • Google Calendar
  • Google Sheets
  • Facebook Lead Ads
  • BASE
  • Magento
  • Avaya Aura Call Center Elite
  • Pipedrive
  • Shopify
  • Zendesk

Bluenose supports integrations with the following business systems and applications:

  • Salesforce
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QUICK LINKS

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You shouldn’t count on only a wide set of features and scalable pricing packages from a credible Customer Support Software. Almost as significant as key features is a top-notch customer support. You want to guarantee that if you have any questions about Bluenose or Predictive Dialer, or you run into a problem, or perhaps you’ll want to ask for a certain change or feature useful to your company you can trust in a responsive and helpful customer support. Examine whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you can profit from personal training or at the very least an FAQ you can use.