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Compare JivoChat vs. Bluenose

When selecting the best Customer Support Software for your business it is suggested that you examine the functions, prices, and other critical information regarding the product and vendor. Here, you can examine the similarities and discrepancies between Bluenose (overall score at 6.7 and user satisfaction at 96%) and JivoChat (overall score at 7.8 and user satisfaction at 100%). It's also possible to look at their particulars elements, like tools, plans, rates, terms and conditions, etc. Moreover, analyze the terms closely for information on hidden costs, including, setup cost, independent customer service, upgrade fees, storage fees, and other similar charges. In the event you would like to quickly identify the optimal Customer Support Software according to our experts we recommend you check out one of these services: Zendesk, Freshdesk, Salesforce Essentials.
Compare

JivoChat

VS

Bluenose

VS

JivoChat screenshot Bluenose screenshot
Pricing Details

Score

Our Score

7.8 ?

Our Score

6.7 ?

Customer Experience

Customer Experience

Customer Experience

100% ?

Customer Experience

96% ?

Pricing

Pricing

$10

by quote

Price Scheme

Price Scheme

Monthly payment Quote-based
Complete Review

Complete Review

General Description

General Description

A very efficient, yet affordable live chat platform you can purchase on a off-the-shelf price, and still manage to serve an unlimited number of clients.
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Useful Links
Pricing Details

Pricing Details

Learn more about JivoChat pricing Learn more about Bluenose pricing
Business Size

Business Size

Small Business | Medium Business Large Enterprises | Medium Business
Company Email

Company Email

info@jivochat.com info@bluenose.com
Languages

Languages

English, German, Hindi, Japanese, Spanish, Russian, Portugese, Turkish English
Available Plans

Available Plans

JivoChat is available in the following payment plans

Free

  • Unlimited chats and websites
  • Customizable chat in 20 languages
  • Desktop, Mobile and Browser agent apps
  • 24/7 customer support

Professional – $10/agent/month

  • Unlimited chats and websites
  • Customizable chat in 20 languages
  • Desktop, Mobile and Browser agent apps
  • 24/7 customer support
  • Proactively start chats using smart triggers
  • Complete visitor info with social profiles
  • Canned responses with an automatic helper
  • Chat transfer between agents
  • Monitor website visitors in real time

The Professional Plan features a free 14-days trial plan.

Pricing available by quote only. Contact Bluenose directly for more pricing details.

Prominent Clients

Prominent Clients

Bouncy Castle Network Extole, BlueJean, Appcelerator, LiveRamp
Available Integrations

Available Integrations

JivoChat integrates with the following systems and applications:

  • Google Analytics
  • Shopify
  • Joomla
  • WordPress
  • Magento
  • amoCRM
  • Ecwid
  • Bitrix24

Bluenose supports integrations with the following business systems and applications:

  • Salesforce
Support Types

Support Types

Phone Live Support
Training
Phone
Ticket Training
Available Devices

Available Devices

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Company's Address

Company's Address

JivoSite, Inc.
525 W. Remington Drive
Sunnyvale, CA 94087
USA
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
Available Features

Available Features

JivoChat FEATURES

  • Customer Service Quality Rankings
  • Multi-Language Support
  • Unlimited Chats
  • Pageview Histories
  • Pointers for Directing Visitors
  • Mobile Chat Widgets
  • Agent-to-Agent Chat
  • Location-Based Customer Distribution
  • Visitor Monitoring
  • Chat Targeting
  • Offline Contact Forms
  • Time Charts
  • Multi-Department Support
  • Canned Responses Support
  • Chat Transfer
  • Spell Checker
  • Emailed Daily Performance Reports
  • Color-Coded Charts
  • Chatlogs
  • Hotkeys
  • Blacklists
  • Integrations
  • Mobile Optimization

Bluenose FEATURES

  • 360 Degree View
  • Early Warning System
  • Playbooks
  • Operational Reporting
  • End User Campaigns
  • Lifecycle Marketing
  • Salesforce Integration
  • Security
Contact No.

Contact No.

+1 (408) 498 7855
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QUICK LINKS

QUICK LINKS

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Almost as important as functionalities and customer support quality are pricing plans made available by Bluenose and JivoChat. While pricing should not be the only factor it’s without a doubt a significant thing to think about. You should look for a flexible pricing package that can be matched with your company size and effortlessly scaled up every time your company develops. You should be certain you don’t pick plans that have complex features that you won’t use and always try to contact with the vendor directly because big companies can frequently benefit from discounts. You should also check out a free trial or demo of each app to spend at least some time using it. It’s a helpful experience that doesn’t need you to invest any money and gives you a reliable overview of what it’s like to work with Bluenose and JivoChat.