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Compare ConnectWise Control vs. Bluenose

Choosing the best Customer Support Software for your organization is complicated with a lot of functions, options, and terms to choose from. However, using our review platform will make it possible for you to streamline the selection steps by getting all crucial services in a single place. For instance, you can contrast Bluenose and ConnectWise Control for their tools and overall scores, in this case, 6.7 and 9.0, respectively. Similarly, you can compare which software has better general user satisfaction rating: 96% (Bluenose) and 100% (ConnectWise Control) to learn which software is the better option for your company. Don’t simply choose the service with the cheapest price, but the solution that has the best value for your money. We realize that not all businesses have enough time to test a large number of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the Customer Support Software category are: Zendesk, Salesforce Essentials, Freshdesk.
Comparison

ConnectWise Control

VS

Bluenose

VS

ConnectWise Control screenshot Bluenose screenshot
Pricing Page

Score

Our Score

9.0 ?

Our Score

6.7 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

96% ?

Cost

Cost

$19

by quote

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Quote-based
Complete Review

Complete Review

General Info

General Info

ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay.
A Customer Success Platform that empowers SaaS businesses to proactively manage customers through complete visibility, intelligent marketing campaigns, and built-in playbooks.
Easy Links
Company Email

Company Email

info@bluenose.com
Company Size

Company Size

Small Business | Medium Business Large Enterprises | Medium Business
Vendor's Address

Vendor's Address

4110 George Rd., Suite 200
Tampa, FL 33634
USA
Bluenose Analytics
517 York Street
San Francisco, CA 94110
415-354-4905
Popular Customers

Popular Customers

Jon Rosen Systems Extole, BlueJean, Appcelerator, LiveRamp
List of Features

List of Features

ConnectWise Control FEATURES

  • Multiple agents
  • Remote Support
  • No interruptions
  • Secure information
  • Automated reconnection
  • Cross-platform compatibility
  • Browser extensions
  • Remote access
  • Unattended access
  • Simplified transfer of files
  • Roles & permissions
  • Shared toolbox
  • Remote meetings
  • Customization & branding
  • Device monitoring & management
  • Integration with ConnectWise Automation
  • Enhanced features for Linux and Mac users
  • Enhanced security and granular controls

Bluenose FEATURES

  • 360 Degree View
  • Early Warning System
  • Playbooks
  • Operational Reporting
  • End User Campaigns
  • Lifecycle Marketing
  • Salesforce Integration
  • Security
Languages

Languages

English English
Contact No.

Contact No.

+1-813-463-4700
Pricing Page

Pricing Page

Learn more about ConnectWise Control pricing Learn more about Bluenose pricing
Pricing Plans

Pricing Plans

ConnectWise Control offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:

Single Tech License – Free

  • 1 Session per Tech
  • 3 Access Agents
  • Remote Support

ONE – $19/month (billed annually)

  • All features from the free plan
  • 1 Session per Tech
  • 10 Access Agents
  • Remote Meetings
  • Branding and Customization
  • File Transfer
  • Remote Printing
  • Remote Toolbox

STANDARD (Multiple Tech License) – $35/month (billed annually)

  • All features from ONE
  • Up to 3 Sessions Per Tech
  • Unlimited Access Agents
  • Mobile Technician Support
  • Expanded Chat Options
  • Remote Command Line
  • Wake on LAN

PRO (Multiple Tech License) – $45/month (billed annually)

  • All features from STANDARD
  • Up to 10 Sessions Per Tech
  • Video Auditing

A free trial is available for all plans.

Pricing available by quote only. Contact Bluenose directly for more pricing details.

Integrations

Integrations

At the moment, ConnectWise Control offers a streamlined integration with ConnectWise Automate.

Bluenose supports integrations with the following business systems and applications:

  • Salesforce
OS Supported

OS Supported

Windows
Android
iPhone/iPad
Mac
Web-based
Windows
Mac
Available Support

Available Support

Phone Live Support
Ticket Training
Phone
Ticket Training
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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Both Bluenose and ConnectWise Control were evaluated by a team of reliable B2B experts who conducted a full examination of all crucial elements of each software. Their final rating was calculated by means of unique SmartScore algorithm that provides an individual partial score to every element including: main features, customer support, mobile device support, security, client satisfaction and reviews in other media. We know useful features are not the only factor crucial to a company so we do our best to pay attention to all facets of a software before coming up with its final rating.