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Compare BlueFolder vs Planbox

What is better BlueFolder or Planbox? There are lots of Project Management Software products out there these days. The best way to find out which product fits your needs best is to compare them side by side. For example, here you can review BlueFolder and Planbox for their overall score (7.5 vs. 7.8, respectively) or their user satisfaction rating (100% vs. 100%, respectively).

Additionally, you can review their individual modules and pricing stipulations as well as other valuable data below. When matching products make sure you analyze their corresponding advantages and mark their differences to get a clearer picture of both deals. Similarly, remember to check secondary features like security, backup, ease-of-use, and customer support.

Those of you who are pressed for time or need a Field Service Management Software - FSM advice from our team may want to examine these top choices for this year: ProntoForms, Jobber, Salesforce Field Service Lightning.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • All your jobs tracked in one place
  • Automatic notifications
  • Calendar management
  • Capture on-site on mobile
  • Client portal
  • Custom, flexible reports
  • Customers, contacts, items
  • Everything in one place
  • Flexible team scheduling & calendars
  • Get paid for what you do
  • Great for trouble tickets as well as on-site service
  • History of work orders
  • Keep everyone in the loop
  • Keep your staff and appointments in sync
  • Let Google calendar see your appointments
  • Push detailed invoices to your accounting system
  • Integration with QuickBooks, QB Online, and Xero
  • Status at a glance
  • Your data is yours – export anytime

Pricing Info

BlueFolder offers 4 enterprise pricing packages with email and phone support included. There are no hidden fees for any of the plans, and you can cancel any time.

Here are the details:

Basic Plan

  • $79/mo + $20/mo per each additional user
  • 3-user base plan
  • 15 GB for File Attachments
  • Data Import/Export
  • Email/Text Notifications
  • Field Service CRM
  • Integrated Maps
  • Mobile Access
  • Reports/Dashboards
  • Team Scheduling
  • Work Orders
  • Work Orders via Email

Team Plan

  • $119/mo + $30/mo per each additional user
  • 3-user base plan

Get all Basic Plan features, plus:

  • 25 GB for File Attachments
  • 5 Custom Reports
  • Custom Fields
  • QuickBooks Integration
  • Recurring Jobs
  • Signature Capture
  • Webhooks

Business Plan

  • $159/mo+ $40/mo per each additional user
  • 3-user base plan

Get all Team features, plus:

  • 15 Custom Reports
  • 35 GB for File Attachments
  • Contract Management
  • Customer Portal
  • Developer API
  • Email Conversations
  • Equipment/Asset Tracking

Enterprise Plan

  • $199/mo + $50/mo per each additional user
  • 3-user base plan

Get all Business Plan features, plus:

  • 100 GB for File Attachments
  • Custom Password Policy
  • Multiple Offices
  • Proximity Search
  • Unlimited Custom Reports
  • User Groups

DISCOUNTED PRICE PLANS

BASICTEAMBUSINESSENTERPRISE
6-User Plan

Buy 5 users, get 1 free

$119

per month

$179

per month

$239

per month

$299

per month

12-User Plan

Buy 10 users, get 2 free

$219

per month

$329

per month

$439

per month

$549

per month

18-User Plan

Buy 15 users, get 3 free

$319

per month

$479

per month

$639

per month

$799

per month

24-User Plan

Buy 20 users, get 4 free

$419

per month

$629

per month

$839

per month

$1049

per month

25+ Users?CallCallCallCall

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Accord, Acme Sign Co., UTSS

Integrations

BlueFolder integrates with the following business systems and applications:

  • Google Calendar
  • Microsoft Outlook
  • QuickBooks
  • QuickBooks Online
  • Xero

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

BlueFolder is a field service management solution that offers a blend of ease-of-use and functionality.

Company Email

Support@Bluefolder.com

Contact No.

Company's Address

BlueFolder Software, Inc.
7222 Commerce Center Drive, Suite 110
Colorado Springs, CO 80919
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Planbox is easy to use
  • All teams can be agile not just tech teams
  • Assign, prioritize, set deadlines, comment…
  • Get notification if someone is over-booked
  • Group projects into initiatives
  • Link customer feedback to work items
  • Mobile app
  • Open API
  • Tables and graphs show process and progress
  • Teams can work together seamlessly
  • The tool is flexible to use
  • Third-party integrations with Snapengage, Zendesk, Github etc.
  • Time tracking

Pricing Info

Here are the Planbox cost details:

  • 2 collaborators: Free
  • 5 collaborators: $19/month
  • 10 collaborators: $39/month
  • 15 collaborators: $69/month
  • 30 collaborators: $129/month
  • 50 collaborators: $199/month
  • 50+ collaborators: Contact the vendor for a custom plan

The above rates are for yearly billing option.

All plans include:

Full features:

  • Unlimited projects
  • Access to all features
  • Unlimited storage
  • API and Integrations

Customer Support:

  • Dedicated account manager
  • Live chat
  • Phone support
  • Prompt email response

Security:

  • Nightly backup procedures
  • SSL/HTTPS security
  • Easy import and export

For more Planbox price details, contact the vendor.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Philips, CGI, Stanford, The Salvation Army

Integrations

Planbox provides seamless integrations with many tools, thus extending the functionality of applications you are already using. Planbox integrations include:

  • Zendesk
  • Github
  • Snapengage

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Planbox offers a robust yet simple agile project management app. The tool allows teams to plan, collaborate, and work more efficiently.

Company Email

info@planbox.com

Contact No.

Company's Address

4115 St-Laurent Suite 200, Montreal, Quebec, Canada H2W 1Y7

Popular Alternatives

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.3

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers four subscription plans plus a free app. The vendor provides 24/5 phone support and 24/7 email support. You can test it first when you sign up for Freshdesk free trial here.

Sprout – free, unlimited number of agents

  • Ticket Dispatch
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Team Collaboration
  • Call to ticket conversion

Blossom –  $15 per agent per month (billed annually)

  • All Sprout features
  • Chat and call management
  • Business Hours
  • Automation
  • SLA Management
  • Marketplace Apps
  • Helpdesk In-Depth
  • Collision Detection

Garden – $29 per agent per month (billed annually)

  • All Blossom features
  • Time Tracking
  • Call Masking
  • IVR
  • Triggered Messages
  • Session Replay
  • CSAT Surveys
  • Embedded Chat FAQs
  • Multilingual Helpdesk
  • Performance Reports

Estate – $49 per agent per month (billed annually)

  • All Garden features
  • Call Barging and Monitoring
  • Support Bot
  • Portal Customization
  • Smart Call Escalations
  • In-app Chat Campaigns
  • Ticket Assignment Automation
  • Multiple SLAs and Timezones
  • Custom Roles
  • Enterprise Reporting

Forest – $109 per agent per month (billed annually)

  • All Estate features
  • IP Whitelisting
  • Holiday Routing for Phone Calls
  • Sandbox
  • Multilingual Chat FAQs
  • Co-browsing
  • HIPAA Compliance
  • Data Centre Location
  • Extendable API Rate Limit

Field Service Management – $29 per field technician per month (billed annually)

  • Available on Estate and Forest Plans
  • Add field technicians
  • Generate curated reports
  • Manage schedules and appointments
  • Monitor service performance

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unicef, Sony Pictures, Petronas

Integrations

Freshdesk can be integrated immediately fresh-out-of-the-box with an ever-growing, extensive array of apps. These include the following:

  • Box
  • Campaign Monitor
  • Capsule
  • Constant Check
  • Dropbox
  • Facebook
  • FetchFlow
  • Freshbooks
  • Freshchat
  • FreshPlugs
  • Gmail Gadgets
  • Google Apps (Gmail, Drive, Calendar, Contacts, Hangouts, and Analytics)
  • Harvest
  • HelpOnClick
  • Highrise
  • iContact
  • Jiira
  • Knowlarity
  • LogMeIn
  • Magento
  • Mailchimp
  • Microsoft Teams
  • Nimble
  • Olark
  • OneSky
  • RESTful API
  • Salesforce
  • Shopify
  • Slack
  • Snap Engage
  • SugarCRM
  • SurveyMonkey
  • Twitter
  • Userlike
  • Woo Themes
  • Xero
  • Zapier
  • Zoho CRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FSM backed by the 2018 Best Help Desk Software Award Winner for 2018 for being an intuitive, robust, and collaborative omnichannel customer service platform.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

Product Comparisons

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In the event you continue having doubts about which software will perform best for your company it might be a good idea to take a look at each service’s social metrics. Such metrics are frequently an indicator of how popular a given software is and how big is its online presence. For instance BlueFolder Twitter account has currently 72 followers. At the same time Planbox Twitter is followed by 2443 people.

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