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Compare Bloomfire vs Bitrix24 vs ServiceNow Knowledge Management

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $899

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • “Your Feed” brings you relevant content
  • Analytics and reports
  • API and single sign-on
  • Authoring tools
  • Customizable
  • Effortless content organization
  • Email and in-app notifications
  • Gamification
  • Mobile apps (Android, iPhone)
  • Multimedia content sharing
  • Role-based management, content moderation
  • Salesforce and Google Apps integration
  • Supports video, modules, presentations and more
  • Unlimited groups and sub-communities

Pricing Info

Bloomfire pricing scales with your business. Plan starts at $899/mo for up to 50 users.

Basic – $899/mo – 50 users

  • AI-Driven Search & Suggest
  • Auto-Tagging Content
  • Content Reporting & Analytics
  • Usage Reporting & Analytics
  • Newsletter
  • Standard Support

Growth – $1149 – 50+ users

  • All Features from Basic
  • Groups
  • API Access
  • SSO
  • Standard Support

Enterprise – By quote

  • All Features from Growth
  • Multiple Communities
  • News Hub
  • Public Content
  • Whitelabel URL
  • Zendesk Integration
  • Salesforce Integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Domino's Pizza, Etsy, OgilvyOne Worldwide

Integrations

Bloomfire integrates with the following third-party systems:

  • Salesforce
  • Zendesk
  • Chrome
  • Box
  • Dropbox
  • Google Drive
  • OneDrive
  • LinkedIn
  • Tableau
  • Power BI
  • Azure
  • Active Directory

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An enterprise knowledge and collaboration platform that taps the collective wisdom of your employees or customers.

Company Email

info@bloomfire.com

Contact No.

Company's Address

Bloomfire, Inc., 1717 W 6th St. #100
Austin, TX 78703
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Activity Stream intranet center
  • Bulk email
  • Calendar sharing
  • Company structure
  • CRM
  • CRM reports
  • Daily planner
  • Email notifications
  • Extranet
  • File sharing and versioning
  • Instant messages
  • Photo albums
  • Project groups
  • Sales funnel
  • Simple access assignment
  • Tasks
  • Task reporting
  • Time management
  • User profiles
  • Workflow

Pricing Info

Free

  • 12 users
  • 1 admin
  • 5 GB online storage

Plus – $39/month

  • 24 users
  • 2 admins
  • 24 GB online storage

Standard – $99/month

  • 50 users
  • 5 admins
  • 100 GB online storage

Professional – $199/month

  • Unlimited users
  • Unlimited admins
  • Unlimited online storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Xerox, Samsung, Volkswagen, Vogue, PC Magazine

Integrations

Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bitrix24 offers tools such as a CRM, project management, time management, tasking, and document management.

Company Email

info@bitrix24.com

Contact No.

Company's Address

901 N. Pitt St, Suite 325, Alexandria, VA 22314, USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Service Portal Integration
  • Contextual Search
  • External Content Search
  • Customized Search
  • Solution-Based Knowledge Creation
  • Knowledge Articles Subscriptions
  • Article Versioning
  • Word Document Import
  • Configurable Workflows
  • Analytics & Dashboards
  • Guided Setup

Pricing Info

ServiceNow Knowledge Management is an application that lets companies share information via knowledge bases. If you want to enable your users to easily find data and help they need using this software, you can get in touch with the sales team for bespoke enterprise pricing.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Atomic Software, TransAlta, GE Digital

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An out-of-the-box solution for sharing information in knowledge bases for customers, employees, and agents to access easily.

Company Email

Contact No.

Company's Address

ServiceNow
2225 Lawson Lane
Santa Clara, CA 95054
USA

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