Compare Birdeye vs. SatsumWhen comparing Birdeye and Satsum, you can actually see which Customer Experience Management Software product is the more effective option. This guarantees that your organization can get the most productive and efficient application. You can examine the specifics, for example available tools, pricing, plans offered by each vendor, offer conditions, and more We also let you check their overall scores to know which one appears to be more beneficial for your firm. Birdeye has 8.8 points for overall quality and N/A% rating for user satisfaction; while Satsum has 5.9 points for overall quality and 89% for user satisfaction. Likewise, you can also assess which vendor is more reliable by sending an email request to both and check which one replies sooner. We did our best to prepare reviews of all popular Reputation Management Software solutions offered on the market, but among them these three caught our special attention: Qualtrics CX, BrandYourself, Yotpo.
|Quote-based||Monthly payment | Quote-based|
Birdeye is a reliable reputation management and customer experience software designed to help businesses transform their customers into powerful marketing engine.
Satsum is a Customer Experience Management software that is designed to help businesses to increase customer loyalty and referrals.
| 2479 E. Bayshore Rd, Suite 100|
Palo Alto, CA 94303
|Learn more about Birdeye pricing||Learn more about Satsum pricing|
|Nitro Digital, Intercontinetal Hotels Group, Sooqini|
|Small Business | Large Enterprises | Medium Business||Large Enterprises | Medium Business|
|Types of Support|
Types of Support
Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Satsum offers four SMB and enterprise pricing plans for users to choose from. Give the details a look, and select the best plans for your company:
SIMPLY FEEDBACK– $45/month per touch point
ACTIONABLE FEEDBACK-$76/month per touch point
Everything in simply feedback, plus:
IMPACT-$154/month per touch point
Everything in actionable feedback, plus:
ENTERPRISE – by quote
Contact Satsum.com in case you need to:
No information available.
Satsum integrates with the following business systems and applications:
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No Customer Experience Management Software will manate to cater to all the needs of a specific team. Though key functionalities of Birdeye and Satsum are important you should also thoroughly analyze the integrations provided by a given service. Very often your team will already be working with other types of B2B software in your company and it’s always more beneficial to go with products that integrate well with each other. If you do that you will be able to ensure a reliable exchange of information between your teams and software used, which can considerably reduce time wasted on migrating between one solution and the next.