Compare Birdeye vs. Podium

Comparing Birdeye and Podium, you can easily see which Customer Experience Management Software product is the more suitable alternative. This means that your organization can get the most productive and effective software. You can examine the specifics, like available tools, pricing, plans offered by each vendor, offer terms, and many more We also let you evaluate their all round scores to know which one appears to be better. Birdeye has 8.8 points for overall quality and N/A% rating for user satisfaction; while Podium has 8.6 points for overall quality and N/A% for user satisfaction. Likewise, you can also find out which vendor is more dependable by sending an email request to both vendors and check which company replies faster. In case you you would like to quickly decide on the top Reputation Management Software according to our experts we advise you examine these products: Hootsuite, Yotpo, BrandYourself.
Product

Birdeye

VS

Podium

VS

Birdeye screenshot Podium screenshot
Pricing Page

Total Score

Our Score

8.8 ?

Our Score

8.6 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

N/A% ?

Client Satisfaction

N/A% ?

Price

Price

by quote

by quote

Pricing Model

Pricing Model

Quote-based Quote-based
Detailed Review

Detailed Review

General Description

General Description

Birdeye is a reliable reputation management and customer experience software designed to help businesses transform their customers into powerful marketing engine.
Podium is a robust online review software designed to help organizations power local interaction.
Quick Links
Pricing Plans

Pricing Plans

Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Podium’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Phone Number

Phone Number

+1-888-886-0346 +1-801-758-0580
Contact Address

Contact Address

2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
Company Size

Company Size

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
List of Features

List of Features

Birdeye FEATURES

  • online presence
  • Review monitoring
  • Review generation
  • Review management
  • Review marketing
  • Customer surveys
  • Social listening
  • Social ticketing
  • Business insight
  • Competitor analysis

Podium FEATURES

  • Online review management
  • Customer interactions
  • Operation management
  • Omnichannel feedback
  • Android and iOS app
Popular Customers

Popular Customers

Available Support

Available Support

Phone Live Support
Phone Live Support
Languages

Languages

English English
Vendor Email

Vendor Email

support@podium.com
Pricing Page

Pricing Page

Learn more about Birdeye pricing Learn more about Podium pricing
Integrations

Integrations

No information available.

No information available.

Available Devices

Available Devices

Android
iPhone/iPad
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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When you pick a software that you are sure will be an actual asset for your team you shouldn’t simply focus on what reviewers have to say about it. Very often individual experience with the product may change, depending on specific goals and needs. That’s why in our reviews we also offer our User Satisfaction Rating for every software to give you an immediate overview of how actual users of Birdeye and Podium evaluate their contact with the solution. Our system is built around detailed analysis of product mentions on other sites, social media as well as blogs, so you will get a comprehensive and reliable overview of what other customers think about every product. In this example Birdeye has a total satisfaction rating at N/A% while for Podium N/A% of people say they had an enjoyable experience with it.