Compare Birdeye vs. Podium

If you want a reliable Customer Experience Management Software product for your company you have to make time to assess a wide range of alternatives. It doesn’t have to be difficult, and can be as easy as matching their functions in a table like the one below. You will also get a brief idea how each product functions. For instance, on this page you can see Birdeye’s overall score of 9.5 and compare it against Podium’s score of 8.6; or Birdeye’s user satisfaction level at N/A% versus Podium’s N/A% satisfaction score. The assessment will help you identify the strengths and weaknesses of each program, and decide which matches your requirements better. Aside from the rich features, the application which is simple and intuitive is always the better option. Our experts made sure to review all popular Reputation Management Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Birdeye, Yotpo, Hootsuite.
Comparison

Birdeye

VS

Podium

VS

Birdeye screenshot Podium screenshot
Pricing Details

Our Score

Our Score

8.8 ?

Our Score

8.6 ?

Customer Experience

Customer Experience

Customer Experience

N/A% ?

Customer Experience

N/A% ?

Price

Price

by quote

by quote

Pricing Model

Pricing Model

Quote-based Quote-based
Complete Review

Complete Review

General Description

General Description

Birdeye is a reliable reputation management and customer experience software designed to help businesses transform their customers into powerful marketing engine.
Podium is a robust online review software designed to help organizations power local interaction.
Useful Links
Company Email

Company Email

support@podium.com
Pricing Info

Pricing Info

Birdeye’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Podium’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Available Devices

Available Devices

Android
iPhone/iPad
Web-based
Windows
Android
iPhone/iPad
Mac
Web-based
Prominent Clients

Prominent Clients

Customer Support

Customer Support

Phone Live Support
Phone Live Support
Pricing Details

Pricing Details

Learn more about Birdeye pricing Learn more about Podium pricing
Languages Supported

Languages Supported

USA, UK, Canada, International USA, UK, Canada, International
Company's Address

Company's Address

2479 E. Bayshore Rd, Suite 100
Palo Alto, CA 94303
USA
Available Features

Available Features

Birdeye FEATURES

  • online presence
  • Review monitoring
  • Review generation
  • Review management
  • Review marketing
  • Customer surveys
  • Social listening
  • Social ticketing
  • Business insight
  • Competitor analysis

Podium FEATURES

  • Online review management
  • Customer interactions
  • Operation management
  • Omnichannel feedback
  • Android and iOS app
Supported Integrations

Supported Integrations

No information available.

No information available.

Client Types

Client Types

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Phone Number

Phone Number

+1-888-886-0346 +1-801-758-0580
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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The solutions examined on this page are merely a sliver of our entire Customer Experience Management Software category and you should keep in mind that there could be better services out there. If you want to guarantee you make the wisest choice for your business we definitely encourage you to compare more products first. You may also want to check out our top 10 Customer Experience Management Software ranking to learn which software are at the moment the best ones and dominate the market.