What is better Birdeye or dotdigital? You have such a wide range of Customer Experience Management Software options in today’s market that choosing the right product is often confusing. On our comparison page, it is simple to review the features, pricing terms, available plans, and more details of Birdeye and dotdigital.
You can also evaluate their score (9.0 for Birdeye vs. 8.8 for dotdigital) and user satisfaction level (97% for Birdeye vs. 97% for dotdigital). The scores and ratings give you a general idea how these two software products perform. In addition, make sure if the application can integrate with existing business apps to ensure greater productivity.
Right now, the most significant solutions in our Reputation Management Software category are: Qualtrics CX, Yotpo, Hootsuite.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
dotdigital provides a custom enterprise pricing package by quote. Contact the vendor to let them know of your specific business needs and requirements.
dotdigital integrates with the following applications:
Microsoft Dynamics
BlueVenn
Magento
MailshotMaker by Royal Mail
JustUno
Yieldify
Smile.io
Antavo
WooCommerce
Leads Bridge
WisePops
Nosto
Salesforce
Shopify Plus
Commerce Cloud
Sana Commerce
LoyaltyLion
PieSync
Zapier
Klevu
BigCommerce
Shopware
purple
ORO CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jet2.com, Virgin Active, T.M.Lewin
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An innovative, cloud-based customer engagement platform designed to help B2B, B2C, and e-commerce marketers create, test, automate, and send marketing emails with ease.
In case you are still having second thoughts about which product will perform best for your company it might be a sensible idea to take a look at each service’s social metrics. These metrics are usually an indicator of how popular a given product is and how big is its online presence. For instance Birdeye Twitter profile has currently 4029 followers. At the same time dotdigital Twitter is followed by 17733 users.
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