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Compare BioXM vs RightAnswers

What is better BioXM or RightAnswers? If you need to have a quick way to find out which Knowledge Management Software product is better, our unique system gives BioXM a score of 7.6 and RightAnswers a score of 9.0 for all round quality and performance. Moreover, BioXM is rated at N/A%, while RightAnswers is rated 100% for their user satisfaction level.

You can also examine their product details, including features, tools, options, plans, pricing, and more. Find out if the software lets you to customize a few of its funnels to make sure the app fits your own business procedures.

Users who don't have much time or would like to get a Knowledge Management Software suggestion from our team might want to investigate these top choices for this year: Remedy Knowledge Management, ServiceNow Knowledge Management, Inkling Knowledge.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Personalized user interfaces
  • Flexible access
  • Fully customizable
  • Turn knowledge into asset
  • Leverage multiple perspectives
  • Reveal hidden relationships
  • Connect all source of information
  • Ensure future agility
  • Create browser-based web apps

Pricing Info

BioXM doesn’t reveal its enterprise pricing details. Contact the vendor for in-depth pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CIRO+, DSM, Boehringer Ingelheim

Integrations

No information available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-in-one knowledge management software designed to facilitate better integrated, evidence-based research and development for clinical research, biomarker discovery, drug discovery, health informatics, agriculture, genome analysis, synthetic biology, and brain science.

Company Email

info@biomax.com

Contact No.

Company's Address

Biomax Informatics AG
Robert-Koch-Str. 2
82152 Planegg
Germany

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Enterprise knowledge hub
  • Knowledge-paks
  • Self-service
  • Agent portal
  • Solution manager
  • Analytics
  • Community
  • Integrations

Pricing Info

Contact Upland Software for more information on RightAnswer basic and enterprise pricing packages. You may also sign up for a demo to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nestle, Pfizer, LinkedIn

Integrations

RightAnswers integrates with the following business systems and applications:

  • Salesforce
  • ServiceNow
  • NetSuite CRM
  • BMC

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RightAnswers knowledge software makes IT help desk and customer service agents more productive. It improves both employee and customer experiences with a centralized knowledge hub to create, maintain, and locate relevant information quickly.

Company Email

Contact No.

Company's Address

Upland Headquarters
Frost Bank Tower
401 Congress Avenue, Suite 1850
Austin, TX 78701-3788
USA

Zoho Desk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

Every time you pick a app that you think will work best for your company you shouldn’t only focus on what professionals have to say about it. Very often personal experience with the solution may change, depending on specific preferences and requirements. That’s why in our reviews we also offer our User Satisfaction Rating for each service to give you a reliable overview of how actual users of BioXM and RightAnswers rate their contact with the app. Our system is built around detailed analysis of product appearances on other websites, social media and blogs, so you will obtain a comprehensive and credible picture of what other people think about each app. In this case BioXM has a total satisfaction rating at N/A% while for RightAnswers 100% of people say they had an enjoyable experience with it.

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