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Compare BigPanda vs PagerDuty

What is better BigPanda or PagerDuty? Purchasing the right Network Management Software product is as straightforward as evaluating the strong and weak characteristics and terms offered by BigPanda and PagerDuty. Here it's also possible to match their all round scores: 7.5 for BigPanda vs. 8.9 for PagerDuty. Or you can check their general user satisfaction rating, 100% for BigPanda vs. 97% for PagerDuty.

We suggest that you put some effort and examine their specific functions and decide which one is the better alternative for your business. Moreover. remember to take into account your company’s or industry’s unique case, for example, a multilingual app for a global staff or a mobile app to help you work away from your office.

We realize that not all companies have enough time to scrutinize a large number of different products, so we prepared a list of suggestions that you may find useful. Our top choices for the Network Management Software category are: Network Configuration Manager, NetFlow Analyzer, Zabbix.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Algorithmic alert correlation
  • Smart ticketing
  • Centralized visibility
  • Custom views.
  • Alert centralization
  • Custom monitoring views
  • Collaboration
  • Quicker insights
  • Automated alert clustering

Pricing Info

BigPanda offers an enterprise pricing model with three, quote-based plans:

Standard plan @ quote-based

  • Up to 5, 000 monitored nodes

Pro @ quote-based

  • Up to 20, 000 monitored nodes

Enterprise @ quote-based

  • 20, 000 monitored nodes

Contact the vendor to get your custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Cisco, Autodesk, Macy's

Integrations

BigPanda integrates with the following business systems and applications:

  • New Relic
  • CloudWatch
  • Zabbix
  • Pingdom
  • SolarWinds
  • Jira
  • AppDynamics
  • io
  • Splunk
  • Asana
  • Slack
  • Datadog
  • Sematext
  • System Center
  • Panopta
  • Appoptics
  • Statuscake

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A cloud-based, algorithmic incident management platform designed to centralize and correlate enormous volume of IT alerts.

Company Email

info@bigpanda.io

Contact No.

Company's Address

BigPanda, Inc.
888 Villa Street, Suite 300
Mountain View, CA 94041
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $9

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Event Grouping & Enrichment
  • Reliable & Rich Alerting
  • Scheduling & Automated Escalations
  • Mobile Incident Management
  • Real-Time Collaboration
  • System & User Reporting
  • Always-On, Guaranteed Delivery
  • Enterprise-Grade Security & Controls
  • Service Grouping

Pricing Info

Lite Plan – $9/month/user (annual billing) or $10/month/user

  • Unlimited SMS, Phone Alerts (USA and Canada)
  • Reliable Alerting
  • 100+ Integrations
  • Automatic Escalation
  • Support Knowledge Base

Basic Plan – $29/month/user (annual billing) or $34/month/user

  • All Lite Plan features
  • 25 Global SMS and Phone Alerts
  • On-call Schedules
  • Incident Urgencies
  • Email Support
  • 500 API Requests Monthly
  • 1 Year Data Retention

Standard Plan – $49/month/user (annual billing) or $59/month/user

  • All Basic Plan features
  • Unlimited Global SMS and Phone Alerts
  • Enterprise Integrations
  • Advanced Analytics
  • Single Sign-on
  • Team Organization
  • Unlimited API Requests
  • Custom Incident Urgencies
  • Phone + Email Support
  • Unlimited Data Retention
  • Service Agreements

Enterprise Plan – $99/month/user (annual billing)

  • All Standard Plan features
  • Dedicated Customer Success Manager
  • Customized SLAs
  • Unlimited Read-Only Users
  • Downtime Insurance Protection

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AirBNB, Okta, E-Harmony

Integrations

PagerDuty integrates with many business systems and applications including:

  • Ansible
  • Apica
  • App Dynamics
  • App Formix
  • Aruba
  • Catchpoint
  • Bitium
  • BMC Remedy
  • Desk.com
  • Flowdock
  • Freshservice Gitter
  • Glip
  • Demisto
  • Crashlyticcs
  • Ghost Inspector
  • Honeybadger
  • HP Sitscope
  • Kayako
  • Keynote
  • Intellinote
  • LogicMonitor
  • MailHop
  • Microsoft Azure
  • Monitis
  • Okta
  • Slack
  • Raygun
  • Opsee
  • Zapier
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

PagerDuty is an incident management platform that provides reliable incident notifications via email, push, SMS, and phone, as well as automatic escalations, on-call scheduling, and other functionality to help teams detect and fix infrastructure problems quickly.

Company Email

support@pagerduty.com

Contact No.

Company's Address

600 Townsend St., #200
San Francisco, CA 94103

NetFlow Analyzer

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.6

User Satisfaction

CUSTOMER EXPERIENCE 92%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Network Bandwidth Monitoring
  • Bandwidth Reports
  • Network Traffic Monitoring
  • Faster Network Troubleshooting
  • Threshold Based Alerting
  • Capacity Planning Reports
  • Application Performance Optimization
  • Application & Protocol Monitoring
  • Cisco Medianet Reporting
  • Network Security Reporting
  • Integrated Network Management
  • iPhone App

Pricing Info

Pricing for ManageEngine NetFlow Analyzer is by quote only. You need to contact the vendor for a custom package.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Lotus F1 Team, Adventist Health, Queen's University Belfast

Integrations

NetFlow Anaylyzer supports CISCO devices.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A complete network bandwidth and traffic analytics solution that provides companies with visibility into their bandwidth and traffic utilization and helps them optimize network performance,

Company Email

sales@manageengine.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, California 94588
USA

Both BigPanda and PagerDuty were tested by a panel of independent B2B experts who prepared a full analysis of all important aspects of each product. Their ultimate rating was calculated with unique SmartScore algorithm that gives a separate partial score to each component such as: main features, client support, mobile support, security, client satisfaction and reviews in other media. We know useful features are not the only thing essential to a company so we make an effort to pay attention to all aspects of a software prior to giving it a final score.

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