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Compare Beevolve vs DASH App

What is better Beevolve or DASH App? A good way to choose the right Customer Support Software product for your organization is to match the solutions against each other. Here you can compare Beevolve and DASH App and see their functions compared thoroughly to help you choose which one is the better product.

Similarly, you can review their overall ratings, including: overall score (Beevolve: 7.4 vs. DASH App: 8.0) and user satisfaction (Beevolve: 100% vs. DASH App: 91%). Check their varying features and similarities and discover which one outperforms the other. Likewise, think about your company tomorrow; will your company outgrow the app in the next 3-5 years?

We did our best to review all popular Customer Support Software services offered on the market, but among them these three deserved our special attention: Freshdesk, Salesforce Service Cloud, Zendesk.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.4

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $19.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Get metrics
  • Post-metrics drilldown
  • Retargeting visitors
  • Digital channel measurement
  • Social media marketing
  • Social media monitoring
  • Dashboard
  • Demographics
  • Competitive intelligence
  • Real-time conversations
  • Identifying brand advocates
  • Customizable reports

Pricing Info

Beevolve offers a seven-day free trial.

Starter: $19.95 /month

  • Create your Account
  • 5 social profiles
  • 5 posts scheduled
  • 1 RSS feeds
  • Social ROI Measurement
  • 1 search terms
  • 10,000 conversations / month
  • 1 user
  • Email support

Pro: $99.95 /month

  • Create your Account
  • 5 social profiles
  • 10 posts scheduled
  • 2 RSS feeds
  • Social ROI Measurement
  • 4 search terms
  • 100,000 conversations / month
  • 3 users
  • Priority Email support

Enterprise: $499.95 /month

  • Create your Account
  • 40 social profiles
  • 100 posts scheduled
  • 20 RSS feeds
  • Social ROI Measurement
  • 40 search terms
  • 1,000,000 conversations / month
  • 10 users
  • Priority Email & Phone support

Large Enterprise: Customized quote

  • Unlimited social profiles
  • Unlimited posts scheduled
  • Unlimited RSS feeds
  • Social ROI Measurement
  • Unlimited search terms
  • Unlimited conversations / month
  • Unlimited users
  • Account Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Comcast, Boxcar, University of Washington

Integrations

No information available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

One of the best Social Media Marketing, Monitoring and ROI Measurement platform for brands and agencies based on recent surveys.

Company Email

sales@beevolve.com

Contact No.

Company's Address

Beevolve Technologies 1275, 14th Cross, CMH Road, Indiranagar Bangalore, Karnataka 560038 India

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 91%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Built Natively on Salesforce
  • Works With Salesforce Lightning
  • Powerful and Dynamic Data Visualizations
  • Standard and Custom Salesforce Objects

Pricing Info

Contact Twistellar for information on DASH App basic and enterprise pricing options. You can also sign up fr a free trial to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

DASH App is natively built on Salesforce – it doesn’t depend on any external tools.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Data visualization software that transforms data from custom and standard objects into an interactive system of clickable charts that show real-time information.

Company Email

hello@twistellar.com

Contact No.

Company's Address

Twistellar Inc.
1013 Centre Road, Suite 403-B
Wilmington, DE 19805
United States

Freshdesk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticket Management and Monitoring
  • Team Inbox
  • SLA Management
  • Agent Collision Detection
  • Custom Ticket Creation
  • Repeated Action Automation
  • Pre-formatted Response Generation
  • Team Huddle
  • Shared Ownership
  • Linked Tickets
  • Ticket Splitting
  • Multichannel Support
  • Ticket Dispatch
  • Intelligent Ticket Management
  • Time-triggered Automation
  • Event-triggered Automation
  • Real-time Email Notification
  • Immediate Solutions Provider
  • Email to Knowledge Base Content
  • Feedback Mechanism
  • Knowledge Base Monitoring
  • Moderation Creation and Management
  • Forum topic to ticket conversion
  • Helpdesk and customer satisfaction reports
  • Real-time customer analytics
  • Customized Reports
  • Portal Design and Customization
  • Agent Management and Delegation
  • Custom Ticketing, URL, and apps
  • Customer Segmentation
  • Custom SSL Certificates
  • IP and Network Restrictions
  • Identity and Access Management

Pricing Info

Freshdesk offers a free app and four price points for various business sizes. All plans include 24/7 email support and 24/5 phone support. You can easily sign up for Freshdesk free trial here.

Sprout – Free

  • Unlimited Agents
  • Email Ticketing
  • Ticket Trend Report
  • Social Ticketing
  • Knowledge Base
  • Ticket Dispatch
  • Team Collaboration
  • Call-to-ticket conversion

Blossom –  $19/agent/month or $15/agent/month/annual billing

  • All Sprout Features
  • Automation Capabilities
  • In-depth Helpdesk
  • Chats and Calls Management
  • Marketplace Apps
  • SLA Management
  • Business Hours

Garden – $35/agent/month or $29/agent/month/annual billing

  • All Blossom Features
  • Triggered Messages
  • Time Tracking
  • Call Masking
  • Session Replay
  • Multilingual Knowledge Base
  • CSAT Surveys
  • Performance Reports
  • Embedded Chat FAQs
  • IVR

Estate – $65/agent/month or $49/agent/month/annual billing

  • All Garden Features
  • Automatic Ticket Assignment
  • In-app Chat Campaigns
  • Answer Bot
  • Portal Customization
  • Custom Roles
  • Enterprise Reporting
  • Multiple SLAs and Timezones
  • Smart Call Escalations
  • Call Barging and Monitoring

Forest – $125/agent/month or $109/agent/month/annual billing

  • All Estate Features
  • Skill-based Ticket Assignment
  • IP Whitelisting
  • Extendable API Rate Limit
  • Sandbox
  • Phone Calls Holiday Routing
  • HIPAA Compliance
  • Co-browsing
  • Multilingual Chat FAQs

Field Service Management – $29/field technician/month

  • Available on Estate and Forest Plans
  • Add Field Technicians
  • Service Performance tracking
  • Schedule and Appointment Management
  • 24/7 Email Support
  • 24/5 Phone Support
  • Reports

You can take advantage of Freshdesk’s omnichannel capability for a fee if you subscribe to either Garden or Estate. But you get it free with Forest.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Honda, 3M, Hugo Boss, Petronas, Sony Pictures, University of Pennsylvania, Unicef

Integrations

Freshdesk offers out-of-the-box integrations with a wide range of popular business applications such as CRM systems, invoicing tools, and eCommerce solutions, among others. Freshdesk is tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail. These integrations enable a slew of additional capabilities including the ability to schedule customer calls, attach large files to tickets, and much more. Some of the other integrations include Box, Campaign Monitor, Dropbox, Freshbooks, Jiira, LogMeIn, Mailchimp, Slack, Shopify, Salesforce, SurveyMonkey, Xero and Zapier.

Freshdesk also integrates with the following applications:

  • Facebook
  • Twitter
  • SugarCRM
  • Capsule
  • Harvest
  • Gmail Gadgets
  • Google tools
  • Dropbox
  • HelpOnClick
  • Snap Engage
  • iContact
  • Zoho CRM
  • Freshchat
  • Nimble
  • FetchFlow
  • Knowlarity
  • Highrise
  • Olark
  • Microsoft Teams
  • Constant Check
  • Userlike
  • Magento
  • Woo Themes
  • OneSky
  • FreshPlugs
  • RESTful API

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshdesk is the winner of our Expert's Choice Award and an efficient and reliable help desk solution. It includes a great free trial plan.

Company Email

support@freshdesk.com

Contact No.

Company's Address

311 California Street
San Francisco, CA 94104
USA

If you are still having second thoughts about which app will be best for your company it may be a good idea to check out each service’s social metrics. Such metrics are usually a way to see how popular every solution is and how big is its online presence. For instance, in case of Facebook Beevolve has 382 likes on their official page while DASH App profile is liked by 0 people.

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