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Compare Base CRM vs Gainsight

What is better Base CRM or Gainsight? Buying the best CRM Software product is all about comparing various solutions and determining the top application for your specific needs. Our proprietary algorythm gives you a quick look at the general rating of Base CRM and Gainsight. For general quality and performance, Base CRM scored 9.2, while Gainsight scored 7.8. On the other hand, for user satisfaction, Base CRM earned 98%, while Gainsight earned 99%.

Below it's also possible to check their features, terms, plans, etc. to determine what application will be more suitable for your needs. One key feature to check is if the software allows you to enable and disable limitations on various types of users to protect any sensitive business data.

We know that not all businesses have the time to scrutinize a large number of various solutions, so we came up with a list of suggestions that you may find useful. Our top selections for the CRM Software category are: HubSpot CRM, Salesforce CRM, Freshsales.

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $45

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Complete with core sales tools
  • Full visibility into current opportunities in your sales pipeline
  • Insights to grow your business
  • Tailored to your needs
  • Set sales goals and quotas
  • User-friendly and easy to navigate controls
  • Track and sort email automatically
  • Integrate with the popular online and social media tools
  • Powerful and unified sales contact card
  • Easy access to call records, emails and notes
  • Syncing of communication exchanges in one file
  • Fast integration of your email account to Base to track customer interactions
  • Auto-updating of contacts
  • Integration with Google Apps
  • Easy access with and filtering/sorting of relevant data
  • Analysis of customer data
  • Access all of data 24/7 anywhere on your mobile phone or tablet, even when it is offline
  • Use of geolocation in real time to search for prospects and customers that are nearby
  • Lead tracking and capture
  • Easy production of sales reports and forecasts
  • Fast call function from Base
  • Recording of calls with customers

Pricing Info

Starter – $45/seat per month (billed annually)

  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM

Professional – $95/seat per month (billed annually)

  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM
  • Full Funnel Forecasting
  • Team Performance Analytics
  • Task Automation
  • Team Document Storage

Enterprise $145/seat per month (billed annually)

  • Customized Sales Pipeline
  • Basic Sales Tracking and Reporting
  • Full-Featured Mobile CRM
  • Full Funnel Forecasting
  • Team Performance Analytics
  • Task Automation
  • Team Document Storage
  • Predictive Sales Intelligence
  • Lead & Deal Scoring
  • Products & Price Book
  • Multiple Sales Pipelines
  • Role-Based Permissions

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Micro Documentaries, Wells Fargo, Xerox

Integrations

Base integrates with various tools and services listed below to make you even more productive:

  • Google
  • Facebook
  • Dropbox
  • Xero
  • MailChimp
  • Harvest
  • Google Drive
  • Google Chrome
  • Yesware
  • Zapier
  • Outlook
  • Quoteroller

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Base CRM is a software tool that helps you to improve your business productivity and sales by customizing your business sales stages and work processes.

Company Email

support@getbase.com

Contact No.

Company's Address

410 Cambridge Ave, 1st Floor
Palo Alto, CA 94306
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 100% native Force.com
  • 360-degree customer profiles
  • Automate scenario workflows
  • Call-to-action notifications
  • Commenting, notes and @mentions
  • Customer communications
  • Customer health score cards
  • Engagement analytics
  • Interactive report builder
  • NPS surveys
  • Pre-packaged analytics graphs
  • Renewals dashboard
  • Role-specific live dashboards
  • Rules-based alerts
  • Sort, filter and export data
  • Sponsor tracking
  • Task and call-to-action analysis
  • Task and call-to-action management
  • Triggered emails
  • Triggered lifecycle rules

Pricing Info

Gainsight is offered as a SaaS solution, with pricing based on a per user, per month model. Contact the company directly for a quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, Intacct, Clarizen, Medallia

Integrations

Gainsight supports the following integrations:

  • Eloqua
  • Marketo
  • Netsuite
  • Salesforce
  • io

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Gainsight combines data from various sources of customer intelligence and analyzes this data to prioritize and automate smart customer success actions.

Company Email

info@gainsight.com

Contact No.

Company's Address

1300 Island Drive, Suite 103, Redwood City, CA 94065

HubSpot CRM

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customize views
  • Deal and Task Board
  • Hubspot Marketing Synchronization
  • Drag and Drop Communicator
  • Email Integration
  • Phone Integration
  • Website Integration
  • Enrichment
  • Social Media
  • Company Database
  • Website Visitors
  • Email Connections
  • Sidekick Integration
  • CRM Details
  • Templates, Tracking, and Scheduling

Pricing Info

HubSpot CRM is 100% free and includes the following features for an unlimited amount of time:

  • Contact management
  • Contact & company features
  • Company records
  • Gmail & Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook & Instagram lead ads
  • Canned snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
  • Prospects

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

TUI Travel, ABBYY, Shoretel

Integrations

HubSpot supports integrations with the following business systems and applications:

  • GoToWebinar
  • Salesforce
  • Pocket
  • Instapaper
  • Magento
  • Zapier
  • Wistia
  • LeadPages
  • SurveyMonkey
  • Shopify
  • Brightinfo
  • Invoca
  • SlideShare
  • Eventbrite
  • WordPress
  • Google Chrome
  • Google Drive
  • DropBox
  • Sidekick
  • Base CRM
  • Pipedrive CRM
  • Bigcommerce
  • Snapengage
  • Gravity Forms
  • DataHero
  • Wufoo Forms
  • Uberflip
  • Netsuite
  • Zoho CRM
  • SugarCRM
  • ReadyTalk
  • GoChime
  • Zerys
  • Scripted
  • Microsoft Dynamics
  • Membrain
  • RelateIQ
  • Perfect Audience
  • HelloSign
  • Appcues
  • Infer
  • HubSpot Marketing, Sales & Service

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

HubSpot CRM is the winner of our 2019 Best CRM Award. It is a free CRM platform that offers a powerful set of tools that can transform the way your team works.

Company Email

Contact No.

Company's Address

25 First Street, 2nd Floor
Cambridge, MA 02141
USA

Both Base CRM and Gainsight were reviewed by a panel of independent SaaS experts who carried out a detailed examination of all important elements of every product. Their total rating was calculated using our unique SmartScore system that gives an individual partial score to every component like: main functionalities, client support, mobile device support, security, client satisfaction as well as media presence. We realize useful features are not the only factor essential to a business so we make an effort to pay attention to all facets of a app before calculating its final score.

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