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Compare AzureDesk vs. Zoho Wiki

If you’re experiencing a tough time picking the right Customer Support Software product for your situation, it’s a good idea to compare the available software and see which solution offers more benefits. In particular, here you can examine AzureDesk (overall score: 8.0; user rating: 100%) vs. Zoho Wiki (overall score: 8.3; user rating: 100%) for their overall performance. You can even see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Having a clear table to compare their features will significantly boost the odds of getting the best product for your company. Pay attention to other factors of the software such as ease-of-use, adaptability, scalability, and pricing options. As of now, the best solutions in our Help Desk Software category are: Zendesk, Salesforce Essentials, Freshdesk.
Compare

AzureDesk

VS

Zoho Wiki

VS

AzureDesk screenshot Zoho Wiki screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

8.3 ?

Client Experience

Client Experience

Client Experience

100% ?

Client Experience

100% ?

Pricing

Pricing

$12

free

Pricing Type

Pricing Type

Monthly payment | Annual Subscription Free | Monthly payment
Full Review

Full Review

Overview

Overview

AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service, and give customers a delightful experience.
Web-hosted wiki platform that provides business owners a ready-made platform for sharing, collaboration, and content management.
Quick Links
Company's Address

Company's Address

3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Zoho Corporation
4141 Hacienda Drive
Pleasanton,
California 94588, USA
Features

Features

AzureDesk FEATURES

  • Ticket management
  • Collaboration rules
  • Business rules
  • Self-service portal for customers
  • Reports
  • Groups
  • Track requests
  • Ticket fields
  • Contact forms
  • Knowledge base
  • Tab ticketing system
  • Agent signature
  • Search pages
  • Batch updates
  • Ticket field reports
  • Developer API
  • Unlimited inbox
  • Multilingual
  • Mobile Apps

Zoho Wiki FEATURES

  • Sharing and Collaboration
  • User Administration
  • Branding
  • Notifications
  • Rich User Experience
  • Content Organization
Pricing Plans

Pricing Plans

AzureDesk offers a “One Plan for All” that you can subscribe to starting with a 14-day free trial.

AzureDesk Plus – $16/user per month or $12/user per month (billed annually)

  • Unlimited email addresses
  • Unlimited agents
  • Collaboration Features
  • Business Rules
  • Self Service Portal for Customers
  • Reports
  • Groups
  • Track Request
  • Apps Integration
  • Ticket Fields
  • Submit Request/Contact Form page
  • Knowledge Base
  • Tab Ticketing System
  • Agent Signature
  • Search Page
  • Batch Update
  • Ticket Fields Reports

Free

  • 3 Users
  • 50MB storage
  • Unlimited Pages and Revisions
  • SSL Support
  • ZIP Backup
  • RSS and Atom feed
  • Access Controls
  • Customizable CSS

Business – $3/user/month (billed monthly) or $2.7/user/month (billed annually) plus tax, as applicable

  • All Free Features
  • Unlimited Workspaces
  • $54 /Additional Wiki
  • 1GB storage/ User
  • Unlimited Pages and Revisions
  • SSL Support
  • ZIP Backup
  • RSS and Atom feed
  • Access Controls
  • Customizable CSS
  • Custom Domain
  • Public Sharing
Available Devices

Available Devices

Windows
Mac
Web-based
Windows
Mac
Web-based
Pricing Page

Pricing Page

Learn more about AzureDesk pricing Learn more about Zoho Wiki pricing
Email Address

Email Address

support@azuredesk.co sales@zohocorp.com
Business Size

Business Size

Small Business | Large Enterprises | Medium Business Small Business
Languages

Languages

English English
Integrations

Integrations

AzureDesk integrates with the following business systems and applications:

  • JIRA
  • Slack
  • Smooch.io
  • Zendesk
  • Asana
  • Olark
  • Freshbooks
  • Chargedesk
  • Chatlio

Developer API is also available to connect this system to a variety of applications and business systems.

Zoho Wiki integrates with the whole Zoho Business Suite.

Prominent Clients

Prominent Clients

Phone No.

Phone No.

+1 877 834 4428
Support Types

Support Types

Phone Live Support
Training
Phone
Ticket Training
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QUICK LINKS

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All the data, details and opinions that we provided in this analysis were collected from official vendor websites, advertising materials available online, real-life experience from real customers as well as our own everyday use of every service by a professional reviewer. We do our best to thoroughly study every product, as a result we not only examine it internally, but we also compare our results with opinions of other users from the SaaS community.