Compare AzureDesk vs. Zoho AssistWhen scouting for the best Customer Support Software for your company it is recommended that you compare the functions, rates, and other important information regarding the product and vendor. Here, you can check the similarities and disparities between AzureDesk (overall score at 8.0 and user satisfaction at 100%) and Zoho Assist (overall score at 8.5 and user satisfaction at 98%). You may also check out their specific modules, like services, plans, costs, terms and conditions, etc. Moreover, analyze the terms closely for information on hidden fees, like, installation, separate support plan, upgrade fees, disk space fees, and more. Our experts made sure to review all popular Help Desk Software solutions that you can find on the market, but among them these three deserved our special attention: LiveAgent, Freshdesk, Samanage.
|Free | Monthly payment||Freemium|
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service, and give customers a delightful experience.
Advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation.
|Learn more about AzureDesk pricing||Learn more about Zoho Assist pricing|
|Small Business | Large Enterprises | Medium Business||Small Business | Medium Business|
| 3111 New Jersey 38 #11-323|
Mount Laurel, New Jersey 08054
|USA, UK, Canada, International, India||International|
|List of Features|
List of Features
AzureDesk integrates with the following business systems and applications:
Developer API is also available to connect this system to a variety of applications and business systems.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
AzureDesk offers a free plan for sole agents with 1 email address, and an enterprise pricing plan that involves an unlimited number of users and email addresses, and costs $5 per month.
Zoho Assist has three plans in their offer.
Lifetime free plan: for one technician and one unattended computer
For companies wishing to involve more people and to share file, there are 2 paid professional plans:
Both professional plans encompass all features from the free plan, together with:
|1 877 834 4428|
|Types of Support|
Types of Support
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In case you are still having second thoughts about which software will perform best for your business it might be a sensible idea to investigate each service’s social metrics. These metrics are frequently a way to see how popular each product is and how wide is its online presence.For example, if you look at AzureDesk LinkedIn page you’ll find out that they are followed by 0 users. In case of Zoho Assist the volume of followers on their LinkedIn page is 37536.