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Compare AzureDesk vs. Surveyi2i

Today’s firms need the top CRM Software product to continue to be competitive. On this page we help you with buying the right tool, by allowing you to assess AzureDesk and Surveyi2i down to the very details of their individual modules. You may as well make use of our total scoring values, which rate the software all round quality and performance. AzureDesk got a 8.0 score, while Surveyi2i has a score of 7.3. Likewise, you may compare their general user satisfaction rating: 100% (AzureDesk) against 100% (Surveyi2i). Bear in mind to select the software that best matches your most crucial needs, not the software with a lot of features. In the event you want to quickly locate the more reliable Help Desk Software according to our review team we advise you examine the following products: Zendesk, Salesforce Essentials, Freshdesk.
Software

AzureDesk

VS

Surveyi2i

VS

AzureDesk screenshot Surveyi2i screenshot
Pricing Page

Score

Our Score

8.0 ?

Our Score

7.3 ?

Client Satisfaction

Client Satisfaction

Client Satisfaction

100% ?

Client Satisfaction

100% ?

Price

Price

$12

$950

Price Scheme

Price Scheme

Monthly payment | Annual Subscription Monthly payment | Quote-based
Detailed Review

Detailed Review

Overview

Overview

AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service, and give customers a delightful experience.
Surveyi2i offers users with a survey analysis and reporting platform hosted in the cloud.
Quick Links
Types of Customers

Types of Customers

Small Business | Large Enterprises | Medium Business Small Business | Large Enterprises | Medium Business
Available Features

Available Features

AzureDesk FEATURES

  • Ticket management
  • Collaboration rules
  • Business rules
  • Self-service portal for customers
  • Reports
  • Groups
  • Track requests
  • Ticket fields
  • Contact forms
  • Knowledge base
  • Tab ticketing system
  • Agent signature
  • Search pages
  • Batch updates
  • Ticket field reports
  • Developer API
  • Unlimited inbox
  • Multilingual
  • Mobile Apps

Surveyi2i FEATURES

  • Data Management
  • Cross Tabulations & Visualisations
  • Advanced Analytics
  • Reports & Web Dashboards
Popular Customers

Popular Customers

Devices Supported

Devices Supported

Windows
Mac
Web-based
Windows
Mac
Company Email

Company Email

support@azuredesk.co apps@bridgei2i.com
Company's Address

Company's Address

3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
1013 Centre Road, ST # 403S, Wilmington, New Castle, DE 19805,
Types of Support

Types of Support

Phone Live Support
Training
Phone Live Support
Ticket Training
Supported Integrations

Supported Integrations

AzureDesk offers seamless integrations with third-party systems such as:

  • JIRA
  • Slack
  • Smooch.io
  • Zendesk
  • Asana
  • Olark
  • Freshbooks
  • Chargedesk
  • Chatlio

Developer API is also available to connect this system to a variety of applications and business systems.

No information available.

Pricing Plans

Pricing Plans

AzureDesk offers a “One Plan for All” that you can subscribe to starting with a 14-day free trial.

AzureDesk Plus – $16/user per month or $12/user per month (billed annually)

  • Unlimited email addresses
  • Unlimited agents
  • Collaboration Features
  • Business Rules
  • Self Service Portal for Customers
  • Reports
  • Groups
  • Track Request
  • Apps Integration
  • Ticket Fields
  • Submit Request/Contact Form page
  • Knowledge Base
  • Tab Ticketing System
  • Agent Signature
  • Search Page
  • Batch Update
  • Ticket Fields Reports

Survey i2i offers three different product plans designed to meet varying business specifications and budget. A free trial period of 10 days is also available for those who want to take Surveyi2i for a test drive.

Pro – $950

Comes with the following tools and functionalities:

  • Data Treatments
  • Merging of datasets
  • Cross Tabulation
  • Visualization
  • Banner Tables
  • Significance Tests
  • Web Dashboard
  • MS integration
  • Collaboration Space
  • Dynamic filters in web dashboards
  • Custom drill down and segmentation
  • User guide, training videos, sample data
  • Support (via email)
  • Training
  • Option for Dedicated Instance

Pro+ – $1,400

Comes with all the Pro package features plus:

  • Data integration
  • Working with tracking surveys
  • Automation of web dashboards

Analytics Pro – $2,000

Comes with all the Pro_ package features plus:

  • Key driver analysis
  • Text analysis
Available Languages

Available Languages

English English
Pricing Page

Pricing Page

Learn more about AzureDesk pricing Learn more about Surveyi2i pricing
Contact Phone

Contact Phone

+1 858 312 1075
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Popular Alternatives

Popular Alternatives

QUICK LINKS

QUICK LINKS

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All the data, facts and experiences that we offered in this table were collated from official vendor pages, marketing materials available online, actual experience from real clients as well as our own hands-on use of every product by a professional reviewer. We put a lot of effort to comprehensively study every software, therefore we not only test it internally, but we also correlate our observations with opinions of other members from the B2B community.