Compare AzureDesk vs. simplyCTPurchasing the suitable Customer Support Software product is as simple as comparing the solid and weak functionalities and terms offered by AzureDesk and simplyCT. Here you can also match their total scores: 8.0 for AzureDesk vs. 6.9 for simplyCT. Or you can check their general user satisfaction rating, 100% for AzureDesk vs. 100% for simplyCT. We suggest that you take some time to review their differences and figure out which one is the better alternative for your company. Moreover. don’t forget to factor in your company’s or industry’s unique case, such as, a multilingual solution for a global team or a mobile platform to help you work away from your office. We know that not all people have the time to try out dozens of various products, so we prepared a list of suggestions that you may find useful. Our top selections for the Help Desk Software category are: LiveAgent, Samanage, Freshdesk.
|Free | Monthly payment||Quote-based|
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service, and give customers a delightful experience.
Transform your call center into a contact center that can efficiently handle all types of customer interaction – email, fax, live chat, voice, and social feeds.
|Types of Support|
Types of Support
|The It Factor Productions, The Devereux Foundation|
|Small Business | Large Enterprises | Medium Business||Small Business | Large Enterprises | Medium Business | Freelancers|
|USA, UK, Canada, International, India||USA, Canada|
AzureDesk offers a free plan for sole agents with 1 email address, and an enterprise pricing plan that involves an unlimited number of users and email addresses, and costs $5 per month.
simplyCT offers three plans for businesses of all sizes: Basic, Advanced, and Premium. Request a pricing quote directly from the vendor. There are no setup fees and training is included.
Premium Plan Features
|List of Features|
List of Features
|Learn more about AzureDesk pricing||Learn more about simplyCT pricing|
AzureDesk integrates with the following business systems and applications:
Developer API is also available to connect this system to a variety of applications and business systems.
| 3111 New Jersey 38 #11-323|
Mount Laurel, New Jersey 08054
|simplyCT, 330 Madison Avenue, 6th floor, New York, NY 10017|
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When you pick a solution that you are sure will be an actual asset for your team you shouldn’t simply limit yourself to what reviewers have to say about it. Very often personal experience with the software will vary, depending on specific preferences and work processes. That’s why in our reviews we also provide our User Satisfaction Rating for every solution to give you a quick impression of how real users of AzureDesk and simplyCT rate their contact with the app. Our algorithm is based on detailed analysis of product mentions on other sites, social networks and blogs, so you are going to get a full and credible picture of what other users think about each product. In this case AzureDesk has a total satisfaction rating at 100% while for simplyCT 100% of people say they had an enjoyable experience with it.