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Compare Avochato vs JitBit HelpDesk

What is better Avochato or JitBit HelpDesk? To make sure you acquire the most effective and productive CRM Software for your enterprise, you should compare products available on the market. For example, here you can match Avochato’s overall score of 8.8 against JitBit HelpDesk’s score of 9.2. You may also compare their general user satisfaction: Avochato (97%) vs. JitBit HelpDesk (100%).

In addition, you can compare their pros and cons feature by feature, including their contract conditions and pricing. By comparing products you are sure that you select the right software for your company. It goes without saying you must understand your particular requirements to realize which solution meets those needs.

Right now, the most popular products in our Mobile Marketing Software category are: Textedly, PushEngage, SharpSpring.

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Broadcasting
  • Muting and Spam Protection
  • Automated Surveys
  • Team Management
  • One-Time Responses
  • Textable Landlines
  • Office Hours
  • Call Forwarding
  • Robo-Call Protection
  • Notifications
  • Schedule Texts
  • Unique, Localized Phone Numbers
  • Live Inbox
  • Status Tracking
  • Assignable Conversations
  • Team Permissions
  • First-Class Call Quality
  • Multimedia Messages
  • Native Slack Integration
  • Voicemail Inbox
  • Avochato Caller ID
  • Chat Widget
  • Assisted Intelligence
  • TCPA Keyword Compliance
  • Keyword-Activated Responses
  • Contact Uploading and Syncing
  • Fast Search
  • Analytics
  • Message Templates
  • Programmable API
  • Security
  • Google Adwords Click-to-Message
  • Multiple Phone Numbers
  • Tags
  • Secure Contact Lists

Pricing Info

Avochato offers three SMB and enterprise pricing plans for users to choose from. Give the details a look and choose the best plan for your business:

Core – $99/month

  • Unlimited team members
  • Up to 2500 messages
  • One phone numbers
  • After hours responses
  • Call forwarding Voicemail
  • Slack integration

Standard – $198/month

  • Everything in Core
  • Up to 5000 messages
  • 3 phones numbers
  • Desk.com integration
  • Office 365 integration

Pro – $396/month

  • Everything in the Standard plan
  • Up to 10000 messages
  • 4 or more phone numbers
  • Salesforce integration

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Avochato integrates with the following business systems and applications:

  • Slack
  • Office 365
  • Desk.com
  • Salesforce
  • Zapier
  • Any software that Zapier integrates with

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A reliable cloud-based text messaging software designed for sales, marketing, and support teams.

Company Email

help@avochato.com

Contact No.

Company's Address

Avochato,
San Francisco, California
USA

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $29/month

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Mobile Help Desk
  • Two-Way Email Integration
  • POP3/IMAP/SMTP
  • Ticketing Management
  • Secure Web-Based Interface
  • Customer Support Request Tagging
  • File Attachment Support
  • Asset Management
  • Canned Responses
  • Knowledge Base
  • Help Desk Automation
  • Team Mailbox
  • Reporting Options
  • SSL Encryption
  • Real-Time Updates
  • Multilingual Support

Pricing Info

JitBit offers different pricing plans depending on your deployment preferences. These are all inclusive of 24/7 support, instant delivery, and free upgrades.  

On-Premise HelpDesk Ticketing System Pricing:

Small – $1699

  • Supports Up to 10 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License

Company – $3499

  • Supports Up to 20 Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML

Enterprise – $4999

  • Supports an Unlimited Number of Agents
  • Free Upgrades Within 1 Year
  • Perpetual License
  • Native iOS and Android Applications
  • API, SAML
  • Source Codes
  • GIT-Access to Latest Code Updates
  • Expedited Support

SaaS Help Desk Pricing

Freelancer – $29/month (billed monthly) or $24.92/month (billed annually)

  • Supports 1 Agent
  • 500MB Storage Space
  • Upgrade/Downgrade Anytime

Startup – $69/month (billed monthly) or $59.25/month (billed annually)

  • Supports Up to 4 Agents
  • 1GB Storage Space
  • Native iOS and Android Applications
  • Upgrade/Downgrade Anytime

Company –  $129/month (billed monthly) or $108.25/month (billed annually)

  • Supports Up to 7 Agents
  • 5GB Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • Upgrade/Downgrade Anytime

Enterprise – $249/month (billed monthly) or $208.25/month (billed annually)

  • Supports Up to 9 Agents ($29/extra agent)
  • Unlimited Storage Space
  • Native iOS and Android Applications
  • Personal Domain
  • Downloadable Backups
  • CDN
  • Option to Hide JitBit Branding
  • Expedited Support
  • HIPAA Compliance
  • BAA
  • Upgrade/Downgrade Anytime

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Adobe, HP, and ESPN

Integrations

JitBit Helpdesk can integrate with a wide variety of applications and business systems. Among the products it can support are:

  • JIRA
  • Outlook
  • Exchange
  • Dropbox
  • Slack
  • Github
  • Hipchat
  • Bitbucket
  • Zapier
  • Google Drive
  • Azure Active Dirctory
  • Trello
  • Harvest
  • Asana
  • Wordpress
  • Visual Studio Online
  • Azure DevOps/TFS/Visual Studio Online
  • Highrise
  • GitLab

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust help desk application designed to help users track support tickets in the most efficient way possible.

Company Email

support@jitbit.com

Contact No.

Company's Address

Jitbit LP
101 Rose Street South Lane
Edinburgh, EH2 3JG
United Kingdom

You shouldn’t expect just a broad range of features and scalable pricing from a popular CRM Software. Almost as important as key features is a top-notch customer support. You want to make sure that in a situation where you have any questions about Avochato or JitBit HelpDesk, or you run into a problem, or perhaps you’ll want to ask for a certain revision or functionality beneficial to your company you can trust in a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are available. It’s also a major asset if you can profit from personal training or at least a knowledge base you can use.

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