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Compare Avatar Dialler vs RingCentral

What is better Avatar Dialler or RingCentral? Purchasing the appropriate Customer Support Software product is as simple as evaluating the good and poor functions and terms offered by Avatar Dialler and RingCentral. Here you can also match their all round scores: 8.0 for Avatar Dialler vs. 9.6 for RingCentral.

Or you can verify their general user satisfaction rating, 100% for Avatar Dialler vs. 99% for RingCentral. We suggest that you spend some time to study their differences and decide which one is the better alternative for your organization. Likewise, bear in mind to take into account your company’s or industry’s special circumstances, for instance, a multilingual solution for a global company or a mobile version to help you work in the field.

We did our best to review all popular Call Center Software solutions available on the market, but among them these three caught our special attention: RingCentral Contact Center, Zendesk, Freshcaller.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web Screen
  • Script Display
  • Auto-Dial Campaign
  • Easy Transfer of Calls
  • Multiple Campaigns
  • Custom Web Page
  • Start Campaign with IVR
  • Broadcast with Pre-Recorded Message
  • Music On-Hold
  • Drop Call To Voicemail
  • Local Caller ID
  • ACD Queues
  • Inbound and Outbound Calls
  • Control Over Recording
  • Control Over Dialing
  • Schedule To Callback
  • Call Duration
  • Call Disposition
  • Unlimited Alternative Numbers
  • Login From Anywhere
  • Customizable information of calls
  • AMD Calls
  • DNC Activations
  • Third Party Conferencing
  • Queue Prioritization
  • Time ZOne restritioon
  • Multiple Lead List
  • Real Time Reports
  • Agent Restriction
  • Agent Conversation
  • Pause Code
  • Select Call from Queue
  • Time-Clock Application
  • Web-Based Administration
  • Change Agent Queue
  • Agent Status Bar
  • Agent Web Screen
  • Internal Chat
  • Admin Web in multiple languages
  • Internet Chat
  • Agent Web in Multilingual Languages

Pricing Info

Avatar Dialler’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, or submit a demo request to examine the features.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Smartchoice, LinkPro Business Solutions

Integrations

Avatar Dialler integrates with the following business systems and applications:

  • 3cx
  • Eyebeam
  • Zoiper
  • X-lite
  • Zendesk
  • Salesforce
  • Teamsupport
  • Insightly
  • Pipedrive
  • Vtiger
  • Zoho
  • LessAnnoyingCRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

AvatarDialler is a call centre automated dialler technology that’s faster and smarter than any other dialer.

Company Email

Contact No.

Company's Address

83 Ducie St
M1 2JQ Manchester
United Kingdom

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

No Customer Support Software will manate to cover all the requirements of a business. While key features of Avatar Dialler and RingCentral are important you should also thoroughly analyze the integrations offered by each software. Quote frequently your team will already be using other types of B2B software in your company and it’s much better to select apps that integrate well with each other. If you do that you can ensure an effortless exchange of data between your teams and apps, which can considerably reduce time wasted on migrating between one app and the next.

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