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Compare Auvik vs Bugzilla

What is better Auvik or Bugzilla? When scouting for the proper IT Management Software for your organization it is recommended that you compare the features, prices, along with other important information about the product and vendor. Here, you are able to see the similarities and discrepancies between Auvik (overall score at 8.5 and user satisfaction at N/A%) and Bugzilla (overall score at 7.9 and user satisfaction at 97%).

You can also check their particulars elements, like functions, plans, costs, terms, etc. What is more, read the terms carefully for information on hidden fees, like, setup fees, separate helpdesk support, upgrade fees, disk space fees, and others.

We did our best to prepare reviews of all popular IT Management Software services offered out there, but among them these three caught our special attention: Norton Security, Avira Antivirus Server, Cloudflare.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-Client Account
  • Two-Factor Authentication
  • Single Dashboard
  • Branded Interface
  • User Roles & Access Controls
  • Automated Topology Mapping
  • Map Search & Filter
  • Automated Inventory
  • Map Export
  • Network Documentation
  • Password Management
  • IP Address Management
  • Network Alerts & Notifications
  • Rich Statistics
  • Service Monitoring
  • Live & Historic Performance Data
  • Context-Based Data
  • NetFlow Data & Analytics
  • Network Evidence Troubleshooting
  • Configuration Restore Function
  • Data Debugging
  • Configuration Analysis
  • Configuration Management
  • In-App Terminal
  • Remote Browser
  • Third-Party App Integrations

Pricing Info

Auvik’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Winxnet, ITque, Network Doctor

Integrations

Auvik integrates with the following partner software and third-party applications:

  • ConnectWise Manage
  • ConnectWise Automate
  • Continuum
  • Freshdesk
  • Slack
  • Autotask
  • Kentik
  • Microsoft Teams

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Auvik is a wide-ranging, efficacious, and gainful network infrastructure manager for MSPs.

Company Email

webinfo@auvik.com

Contact No.

Company's Address

180 Columbia St. W., Suite 1C
Waterloo, ON N2L 3L3
Canada

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

For Users

  • Advanced Search Capabilities
  • Email Notifications Controlled By User Preferences
  • Bug Lists in Multiple Formats (Atom, iCal, etc.)
  • Scheduled Reports (Daily, Weekly, Hourly etc.) by Email
  • Reports and Charts
  • Automatic Duplicate Bug Detection
  • File/Modify Bugs By Email
  • Time Tracking
  • Request System
  • Private Attachments and Comments
  • Automatic Username Completion or Drop-Down User Lists
  • Patch Viewer
  • “Watch” Other Users
  • Move Bugs Between Installs
  • Save and Share Searches

For Administrators

  • Excellent Security
  • Extension Mechanism for Highly Customizable Installations
  • Custom Fields
  • Custom Workflow
  • Full Unicode Support
  • Localization
  • mod_perl Support for Excellent Performance
  • Webservices (XML-RPC) Interface
  • Control Bug Visibility/Editing with Groups
  • Impersonate Users
  • Multiple Authentication Methods
  • Support for Multiple Database Engines
  • Sanity Check

Pricing Info

Bugzilla is a free bug tracking system, but those who want to support the system and help in its maintenance can send a donation on their official website to help develop the software further.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

AbiWord, Cendio, Jabber

Integrations

Bugzilla offers integrations with the following business systems and applications:

  • TaskComplier
  • qTrace
  • BugCam
  • Bug Shooting
  • Entomologist
  • ALM Works Deskzilla
  • BugzMon
  • MyZilla
  • LiveProject
  • BugMail
  • Althaia for Outlook
  • Interclue
  • Bugit
  • ZeeBugs
  • TaskJuggler
  • Markdown
  • Zimbra
  • Liaison
  • PractiTest
  • TestLodge
  • Gurock TestRail

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bugzilla is a "Defect Tracking System" or "Bug Tracking System" that allows developers to keep track of outstanding bugs in their product effectively.

Company Email

Contact No.

Company's Address

650 Castro Street
Suite 300
Mountain View, CA 94041-2021
United States

ManageEngine Applications Manager

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $945

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Web Transaction Monitors
  • App Server Monitors
  • Database Monitors
  • NoSQL Monitors
  • Middleware/Messaging Monitors
  • Web Services/SOA
  • Services
  • Server Monitors
  • Virtualization Monitors
  • Cloud Monitors
  • ERP Monitors
  • Windows Monitors
  • Integration
  • Mobile Apps
  • Application Discovery and Dependency Mapping (ADDM)
  • User Defined Custom Monitors
  • Fault Management
  • Anomaly Detection
  • SLA Management
  • Capacity Planning
  • SSL Certificate Monitoring
  • Rest APIs
  • Scalability

Pricing Info

ManageEngine Applications Manager pricing starts at $945. You need to call the vendor to talk to their Product Specialist or request a price quote from their sales team using the contact form on the product website.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

JPMorgan Chase and Co., MetLife, Hallmark

Integrations

  • ManageEngine ServiceDesk Plus
  • ServiceNow
  • Site24x7
  • ManageEngine Analytics Plus
  • ManageEngine OpManager

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

ManageEngine Applications Manager is an application performance monitoring solution that proactively monitors business applications.

Company Email

eval-apm@manageengine.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588, USA

Almost as crucial as features and customer support level are pricing packages made available by Auvik and Bugzilla. While cost should not be a deciding factor it’s definitely a key thing to think about. You should expect a flexible pricing package that can be adjusted to your company size and painlessly scaled up when your business grows. You should be certain you don’t pick plans that have extra functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can frequently benefit from special pricing. You should also check out a free trial or demo of each service to spend at least some time working with it. It’s a helpful experience that doesn’t need you to invest any money and offers a solid overview of what it feels like to work with Auvik and Bugzilla.

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