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Compare Autotask vs FogBugz

What is better Autotask or FogBugz? Comparing products to get the best Project Management Software does not always have to be tough. On our review platform, we enable you to match Autotask and FogBugz and right away see their varying features. We allow you to take a look at their uniqe benefits, supported devices, support service, pricing rates, terms, and more.

You may also compare their overall score (7.9 for Autotask vs. 7.0 for FogBugz) and overall customer satisfaction level (96% for Autotask vs. N/A% for FogBugz). Devote time to compare your top options and discover which one is best for your company. Likewise, you must consider the vendor’s business viability; can they be relied upon and will they still be on the market in the future?

We realize that not all companies have the time to examine a wide range of different services, so we created a list of recommendations that you may find useful. Our top choices for the Project Management Software category are: Smartsheet, monday.com, Wrike.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Time & Expense tracking
  • Invoicing
  • Job costing
  • Calendar management
  • Client database
  • Service desk
  • Self-service client portal
  • Collaboration tools
  • Project management tools
  • CRM features
  • IT solution
  • Proposal generation
  • Quote generation
  • Remote and resource management

Pricing Info

Autotask is available by quote only. Please contact the vendor directly for pricing details.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Autotask integrates with “best of breed” business applications including: accounting, network security, CRM, mobile, and email services.

  • 6fusion
  • Agility
  • Anchor
  • Athesys
  • Bomgar
  • BrightGauge
  • BVoIP
  • Client Heartbeat
  • CloudMGR
  • CNet ChannelOnline
  • datto
  • DeskDirector
  • ECI e-automate
  • eFolder
  • ExchangeDefender
  • FreshBooks
  • GFI Max
  • IBM
  • IDSync
  • iSell
  • Kaseya
  • LabTech
  • LogicMonitor
  • MailProtector
  • Microsoft
  • Microsoft Dynamics
  • OpenDNS
  • Panorama9
  • QuickBooks
  • Werks
  • StorageCraft
  • TrendMicro
  • Xero

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

The complete IT business management solution for technology providers

Company Email

support@autotask.com

Contact No.

Company's Address

26 Tech Valley Drive, Suite 2
East Greenbush, NY 12061

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $18

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integrated wiki
  • Integrations
  • Issue and bug tracking
  • Project management
  • Support help desk
  • Time tracking

Pricing Info

  • FogBugz price plans start at $18/month (billed yearly) for up to 5 users. The Time Tracking and Integrated Wiki modules are offered at $9/month each.
  • The highest price plan is $1080/month (billed yearly) for up to 500 users. For this package, the Time Tracking and Integrated Wiki modules are priced at $540/month each.
  • FogBugz also offers a free edition for 2 users. You can start a trial and choose the free option any time during the trial.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Sony, Microsoft, Toshiba, eBay, Apple

Integrations

  • FogBugz offers a flexible API and powerful integrations. The app works easily with your other development tools.
  • FogBugz integrates tightly with Kiln to create a unified workflow.
  • If you run FogBugz on your own server, you can also extend FogBugz and integrate it with other systems using plugins.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FogBugz is used by more than 20,000 software development teams for issue and bug tracking, collaboration, time tracking, and project planning and management.

Company Email

customer-service@fogcreek.com

Contact No.

Company's Address

55 Broadway 25th Floor New York City, NY 10006

monday.com

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.8

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • A collaboration tool for multiple employees
  • A many-to-many communication tool
  • A visual display of progress
  • An Execution Board – with big screen display
  • Easy collaboration: tag teams
  • Easy communication: tag people
  • Eliminate noise: get updates based on relevance
  • Email notifications – get notified by email
  • Email updates – send updates by email
  • Integrations: Dropbox, Google Drive, Pipedrive
  • Knowledge base – auto generated, completely searchable, full documentation
  • Motivational tool
  • New employees can hit the ground running
  • Personal and public Boards
  • You can copy and paste from Adobe
  • You can leave live comments on visuals
  • Zero emails and meetings overhead

Pricing Info

monday.com offers a free trial, and four SMB and enterprise pricing plans for users to choose from. You can add up to 5 users in these packages. Upgrades for more users are also available. Give the details a look, and select the best plan for your business:

Basic – $39/month (billed annually)

  • 5 GB of storage
  • Simple search function
  • Filter by person
  • iOS and Android apps
  • Add unlimited boards
  • Two-factor authentication
  • 24/7 email and phone support

Standard – $49/month (billed annually)

  • Everything in Basic, plus:
  • 50 GB of storage
  • Crazy powerful search
  • Filter by anything
  • Create your own account templates
  • Add updates via email
  • External integrations
  • Share boards with guests
  • Limited number of guests
  • Full API
  • Timeline

Pro – $79/month (billed annually)

  • Everything in Standard, plus:
  • Unlimited storage
  • Unlimited guests
  • Private boards
  • Tags
  • Detailed activity stats
  • Google authentication
  • User profile customization

Enterprise – Contact the provider

  • Everything in Pro, plus:
  • Higher API rate limit
  • VIP support with an account manager
  • One-on-one training
  • Two-factor authentication
  • Advanced security features
  • Single Sign On
  • Audit log

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Uber, NBC Universal, Fiverr.com, Saatchi Art

Integrations

monday.com is an open API system, which means that develops can build custom connections, and integrate it with literally any third-party system or application. Premade integrations include:

  • Zapier
  • Slack
  • Github
  • Asana
  • JIRA
  • Dropbox
  • Gmail
  • Google Calendar
  • Google Drive
  • Email
  • Pipedrive
  • Trello

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An industry-leading collaboration and communication app for teams. This software offers a collaboration-first interface that allows users to build Boards with a wide variety of powerful columns. With this flexibility, the software allows teams to handle any type of project. The platform also seamlessly integrates with third-party apps to ensure easier adoption.

Company Email

Contact No.

Company's Address

Begin Road 52,
Sonol Tower, floor 13
Tel Aviv 6713701
Israel

You don’t want just a wide array of useful tools and scalable pricing packages from a credible Project Management Software. Almost as essential as key features is a quality customer support. You want to ensure that if you have any questions about Autotask or FogBugz, or you face some problems, or maybe you’ll need to request a specific update or functionality useful to your team you can count on a responsive and helpful customer support. Examine whether options such as phone support, tickets or live chat are available. It’s also a major asset if you can profit from individual training or at least an FAQ you can use.

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