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Compare Automational vs xSellco Helpdesk

What is better Automational or xSellco Helpdesk? If you’re experiencing a hard time selecting the best CRM Software product for your situation, try to compare the available software and see which one offers more benefits. In particular, here you can compare Automational (overall score: 8.1; user rating: 100%) vs. xSellco Helpdesk (overall score: 8.8; user rating: 100%) for their overall performance.

You can even see which one provides more tools that you need or which has more flexible pricing plans for your current budget constraints. Using a clear table to match their features will significantly boost the likelihood of getting the best product for your company. Pay attention to other factors of the software such as intuitiveness, adaptability, scalability, and pricing terms.

Our team put a lot of effort to prepare reviews of all popular Marketing Automation Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Pardot, HubSpot Marketing, SendinBlue Email.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $100

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Contact Organization and Management
  • Task Management
  • Link Relationships
  • Tagging
  • Social Profile Discovery
  • Targeter Marketing List Builder
  • Contact Record Customization
  • Email Campaign Builder
  • Drag & Drop Editor
  • Template Library
  • Mobile/Responsive
  • Personalize Messages
  • Import Data/Add to List
  • Web Forms/Subscriptions
  • Drip Marketing
  • Interactive Triggers and Actions
  • Marketing Campaign Automation
  • Common & Customizable Marketing Automation Templates
  • Web Forms
  • Web Analytics
  • Lead Scoring

Pricing Info

Starter Plan – $100/month

  • 2 Users
  • 10,000 Emails / Month
  • 5,000 Contacts
  • Customer Relationship Management
  • Email Marketing
  • Marketing Automation
  • Personal Onboarding Support

Standard Plan – $200/month

  • 4 Users
  • 30,000 Emails / Month
  • 10,000 Contacts
  • Customer Relationship Management
  • Email Marketing
  • Marketing Automation
  • Personal Onboarding Support

Team Plan – $400

  • 8 Users
  • 100,000 Emails / Month
  • 50,000 Contacts
  • Customer Relationship Management
  • Email Marketing
  • Marketing Automation
  • Premium Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Automational integrates with the following business systems and applications:

  • Outlook
  • Google Apps

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Automational is a unified platform for small businesses that combines CRM, email marketing, and marketing automation.

Company Email

sales@automational.com

Contact No.

Company's Address

5901 Peachtree Dunwoody Road
NE Suite B500
Atlanta, GA 30328
United States

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Integration to all the biggest marketplaces
  • Integration to all leading shopping carts and ecommerce web platforms
  • Integration of Facebook and Twitter profiles to your team inbox
  • Contact Us widget for live chat
  • Centralized dashboard for all customers
  • Full order details
  • Tracking shipping status
  • Customizable message templates
  • Smart tags
  • Auto responder
  • Automated language translation
  • Listings
  • Mobile app
  • Ticket queries
  • Internal notes
  • External messages
  • Unlimited number of users
  • Folders
  • Labels
  • Rules
  • Inbox filters
  • Prioritized inbox
  • Collision detection
  • User permissions
  • Security
  • Ticket heatmap
  • Ticket volume reports
  • Response time reports
  • Team performance reports

Pricing Info

xSellco Helpdesk offers four payment plans as well as a free 14-day trial.

Starter Plan – $88/month or $79/month (billed annually)

  • 500 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Small Plan – $254/month or $229/month (billed annually)

  • 2000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited dynamic tags
  • Email support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Medium Plan – $443/month or $399/month (billed annually)

  • 4000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Large Plan – $777/month or $699/month (billed annually)

  • 8000 support tickets /month
  • Unlimited users
  • Unlimited sales channels
  • Unlimited response templates
  • Unlimited SmartTags
  • Email / phone / live chat support
  • Unlimited language translations
  • Social media integrations
  • Webstore live chat
  • Automated responses
  • Sales and performance analytics

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Shark, Suzuki, Lighting Supply Group, MicksGarage

Integrations

xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:

  • Amazon
  • eBay
  • Shopify
  • WooCommerce
  • BigCommerce
  • Magento
  • Prestashop
  • Bonanza
  • Sears
  • Tesco
  • Allegro
  • Facebook
  • Twitter
  • Fnac
  • Mirakl
  • Walmart
  • Newegg
  • Priceminister
  • CDiscount
  • Linnworks
  • Channeladvisor
  • Brightpearl
  • Skubana
  • Veeqo

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.

Company Email

support@xsellco.com

Contact No.

Company's Address

280 Madison Avenue, #912 - 9th Floor
New York, NY 10016
USA

If you compare various CRM Software apps you shouldn’t simply analyze their list of features and available pricing plans. Consider that the product should be meeting your requirements and company so the more flexible their offer the better. Check which OSes are supported by Automational and xSellco Helpdesk and make sure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to examine which languages and geographies are supported, because this could be a deal breaker for many firms.

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