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Compare Atera vs ZenHub

What is better Atera or ZenHub? Getting the best IT Management Software product is all about assessing numerous solutions and figuring out the top application for your specific needs. Our unique process provides you with a brief look at the general rating of Atera and ZenHub. For total quality and performance, Atera scored 9.0, while ZenHub scored 8.4. On the other hand, for user satisfaction, Atera earned 100%, while ZenHub earned 100%.

Below you can also check their features, terms, plans, etc. to see which software will be more appropriate for your situation. An important feature to evaluate is if the application lets you to enable/disable permissions on various types of users to secure any critical corporate data.

Users who are pressed for time or would like to get a IT Service Management Software advice from our team may want to try out these top choices for this year: Zendesk, LiveAgent, Freshservice.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $4.17

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Multi-Repo Task Board Support
  • ToDo (private to-do lists)
  • Slack integration
  • Burndown Charts
  • Time Estimations
  • Kanban-like Task Boards
  • Any-type File Uploads
  • +1 Button on GitHub issues

Pricing Info

Free

  • Private Repository – 5 Users
  • Public Repository – Unlimited Users
  • Cloud-hosted

Growth – $5/user/month or $4.17/user/month (annual plan)

  • Unlimited Users
  • Priority support
  • API access
  • Cloud-hosted

Enterprise – Custom Enterprise Pricing

  • Unlimited Users
  • Annual Billing
  • On-Premise
  • Dedicated Support Manager

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Leap Motion, Zinc, ustwo

Integrations

ZenHub integrates with the following business systems and applications:

  • GitHub
  • Slack

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A collaboration solution that adds features directly into GitHub. It helps you stay in your workflow without distractions.

Company Email

support@zenhub.com

Contact No.

Company's Address

B1-788 Beatty St
Vancouver, British Columbia

In the event you continue having second thoughts about which app will work best for your company it may be a sound idea to investigate each service’s social metrics. These metrics are quite often an indicator of how popular each product is and how large is its online presence. For instance Atera Twitter account has currently 570 followers. At the same time ZenHub Twitter is followed by 1377 people.

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