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Compare Atera vs YouTrack

What is better Atera or YouTrack? Today’s companies seek the best IT Management Software product to stay competitive. On this page we help you with choosing the best service, by allowing you to examine Atera and YouTrack down to the very details of their individual offers.

You may also examine our general scoring values, which rate the software all round quality and performance. Atera got a 9.0 score, while YouTrack has a score of 8.7. Likewise, it is possible to compare their general user satisfaction rating: 100% (Atera) against 88% (YouTrack). Don’t forget to select the application that best matches your top priorities, not the solution with the higher number of features.

As of now, the best solutions in our IT Service Management Software category are: Zendesk, Freshservice, LiveAgent.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE 88%

Pricing

Starting from $20

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Bug and Issue Tracking
  • Agile Boards
  • Time Management
  • Customization
  • Integration
  • Search Queries
  • Completion and highlighting
  • Search Context
  • Saved Searches
  • Filters
  • Tags
  • Opensearch Support
  • Instant Issue Reporting
  • Multiple Drafts
  • Edit Images In Place
  • Speed Up Issue Modification
  • Invoke Command Window
  • Keyboard-Driven Navigation
  • Manage Duplicates
  • Link Issues
  • Star Issues
  • Vote For Issues
  • Integration with flexible REST APIs
  • Easily import data from other systems
  • Mobile interface
  • Available OnDemand in the cloud

Pricing Info

YouTrack offers options to subscribe monthly or yearly, or to purchase a stand-alone license. Rates per plan vary depending on number of users, storage limits, and number of projects.

YouTrack InCloud

  • 10 users – 5GB – no private projects – free
  • 15 users – 10GB – $20/month or $200/year
  • 25 users – 10 GB – $ 75.00/month or $750/year
  • 50 users – 15 GB – $ 150/month or $1,500/year
  • 100 users – 20 GB – $ 300/month or $3,000/year
  • 500 users – 50 GB – $ 500/month or $5,000/year
  • 2,000 users – 100 GB – $ 1,000/month or $10,000/year
  • 2,000+ – 500 GB – By quote

New YouTrack Stand-Alone License

  • 10 users – free
  • 25 users – $500
  • 50 users – $ 750
  • 100 users – $ 1,500
  • 500 users – $ 3,000
  • 2,000 users – $ 6,000
  • 10,000 users – $ 10,000

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Siemens, Samsung, Jaguar

Integrations

YouTrack offers integration with the following business systems and applications:

  • Subversion
  • CVS
  • Clearcase
  • Visual SourceSafe
  • Mercurial
  • Git
  • Perforce
  • TeamCity
  • IntelliJ IDEA
  • TestLink
  • TestLodge
  • TestRail
  • Google
  • Yahoo!
  • OpenID
  • LDAP
  • BitBucket
  • JIRA
  • Redmine
  • FogBugz
  • Bugzilla
  • MantisBT
  • Trac

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Commercial browser-based bug tracker, issue tracking system and project management capabilities combined into one neat and comprehensive package.

Company Email

natasha.katson@jetbrains.com

Contact No.

Company's Address

Kavčí Hory Office Park, Na hřebenech II 1718/10
Praha 4 - Nusle - 147 00, Czech Republic

Both Atera and YouTrack were reviewed by a panel of independent B2B experts who conducted a full examination of all key elements of each software. Their total score was prepared using our unique SmartScore model that gives a separate partial score to each component such as: main functionalities, customer support, mobile support, security, customer satisfaction as well as reviews in other media. Here at FinancesOnline we know useful features are not the only factor crucial to a company so we make an effort to pay attention to all facets of a solution before calculating its final rating.

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