What is better Atera or XenCall? Buying the ideal Customer Support Software product is all about assessing numerous solutions and determining the top software for your specific needs. Our unique system will give you an instant look at the general rating of Atera and XenCall. For total quality and performance, Atera scored 9.0, while XenCall scored 7.9. On the other hand, for user satisfaction, Atera earned 100%, while XenCall earned N/A%.
Below it's also possible to look at their functionalities, terms, plans, etc. to find out which software will be more appropriate for your situation. One critical element to assess is if the application allows you to enable/disable limitations on various types of users to protect any critical corporate data.
Users who are pressed for time or could use a IT Service Management Software recommendation from our experts might want to investigate these top choices for the current year: Freshservice, LiveAgent, Zendesk.
Atera integrates with the following business systems and applications:
Webroot
Ninite Pro
Warranty Master
IT Glue
TeamViewer
Screenconnect
Zapier
QuickBooks Online
QuickBooks Desktop
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.
If you are still having doubts about which software will be best in your case it might be a sensible idea to investigate each service’s social metrics. These metrics are usually an indicator of how popular every solution is and how large is its online presence.For example, if you check Atera LinkedIn page you’ll see that they are followed by 981 people. In case of XenCall the number of followers on their LinkedIn page is 84.
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