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Compare Atera vs Vault One

What is better Atera or Vault One? Finding the ideal IT Management Software product is all about cross-checking different solutions and identifying the top program for your specific needs. Our proprietary process provides you with an instant look at the general rating of Atera and Vault One. For general quality and performance, Atera scored 9.0, while Vault One scored 8.0. On the other hand, for user satisfaction, Atera earned 100%, while Vault One earned 98%.

Below it's also possible to check their features, terms, plans, etc. to find out which program will be more suitable for your situation. One key element to evaluate is if the software allows you to enable/disable restrictions on different types of users to protect any critical company data.

As of now, the leading services in our IT Service Management Software category are: LiveAgent, Zendesk, Freshservice.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
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SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $29

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Credentials Storage & Management
  • Credentials Sharing
  • Social Logins
  • User Self-Registration
  • Usage Monitoring
  • Sessions Recording
  • Keystroke Logging
  • User Activity Audits
  • Multi-Factor Authentication
  • Single Sign-On

Pricing Info

Vault One offers the following packages for users to choose from.  Contact the vendor to know more of their enterprising pricing details.

Vault One Essentials – $29.00/month

  • 10 Users Included
  • Store & Manage Credentials
  • Team Sharing
  • Custom Domain
  • Multi-Factor Authentication
  • Community Support

Vault One Professional – $179.00/month

  • 20 Users Included
  • Store & Manage Credentials
  • Team Sharing
  • Infrastructure Connection
  • FIPS 140-2 Level 2 Cloud HSM
  • Password-Less Access
  • Session Recording
  • Audit Trails
  • Priority Email Support

Vault One Enterprise – request pricing information

  • Training & Activation
  • Integration
  • Cloud or On-Premises Connector
  • Real-Time Recording & Keystroke Logging
  • AD/LDAP Integration
  • Single Sign-On
  • High Availability Cluster in Multiple Regions
  • On-Premises Backup & Mirror
  • Dedicated Session Cluster
  • API Access

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

Vault One can integrate smoothly with Active Directory and LDAP and with solutions under the following categories:

  • SIEM
  • CRM
  • SAP
  • SYSLOG/LEA

Additionally, customers are also provided access to the API for custom connections. To learn more, visit the website for the documentation or contact support.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An ultra-secure enterprise password management software that prevents breaches and insider attacks.

Company Email

hello@vaultone.com

Contact No.

Company's Address

Platform Software, LLC
Houston, Texas
USA

No IT Management Software will manate to solve all the needs of a company. Though key features of Atera and Vault One are obviously a priority you should also carefully analyze the integrations provided by a given service. Very often you will already be making use of some other SaaS software in your company and it’s definitely more beneficial to select products that integrate well with one another. That way you will be able to guarantee a reliable transfer of information between your teams and software used, which can really reduce time devoted to migrating between one software and the next.

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