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Compare Atera vs UXRecord

What is better Atera or UXRecord? The perfect IT Management Software is a product that can deal with your company’s specific needs. It’s easy to find which solution is best suited for your company if you assess several products before you decide which one is the best.

As an example, Atera and UXRecord are scored at 9.0 and 8.0, respectively, for total quality and performance. Similarly, Atera and UXRecord have a user satisfaction rating of 100% and 100%, respectively, which suggests the general satisfaction they get from customers. Even better, get in touch with a regular customer of the software and solicit their comments about the solution in question.

Our experts made sure to prepare reviews of all popular IT Service Management Software products offered out there, but among all the ones we reviewed these three caught our special attention: Samanage, Freshservice, Zendesk.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
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SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Advance reporting
  • Heatmaps
  • UI/UX
  • Screenshot submission
  • AnalyticsUser research
  • User feedback
  • Mobile framework
  • Collaborative dashboard
  • First person video feedbacks
  • Screenshot design improvements

Pricing Info

Contact UXRecord for enterprise pricing information and other product details. You can also submit a request for a free trial to see if the software is a perfect fit for your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-in-one user research framework for mobile apps in the pre-launch phase. It helps companies understand their users via recorded user feedback, heatmaps, and screen recording.

Company Email

contact@uxrecord.com

Contact No.

Company's Address

Winnington House 2 Woodberry Grove
North Finchley, London, N12 0DR
United Kingdom

You should pay attention to the fact that even though both Atera and UXRecord may offer a reliable range of features every service could be designed for a different company size. If you are studying different apps you may want to give some attention to a business type they are meant for. Some elements could scale up with no problem for large enterprises but if you have a small or mid-sized business it’s often more sensible to refrain paying for advanced features that you might never actually use.

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