What is better Atera or Spiceworks? Various companies demand different types of Customer Support Software. To understand well which solution fits your needs, consider comparing various options feature by feature including their conditions and pricing. Likewise, you will get a quick idea of their overall effectiveness and customer feedback by checking our smart scoring system.
The results are: Atera (9.0) vs. Spiceworks (8.6) for total quality and usefulness; Atera (100%) vs. Spiceworks (99%) for user satisfaction rating. Analyze their strong and weaker points and see which software is a more sensible choice for your company. An effective, simple way is to write the strengths and weaknesses of both solutions next to each other and see which software is better.
Our team put a lot of effort to review all popular IT Service Software solutions that you can find out there, but among all the ones we reviewed these three deserved our special attention: LiveAgent, Freshservice, Zendesk.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
The apps examined on this page are only a small part of our full Customer Support Software category and you should take into account that there might be more desirable options out there. If you would like to make sure you make the optimal decision for your team we definitely suggest that you try out more products first. It may also be a good idea to consult our top 10 Customer Support Software ranking to find out which software are in the current year the best ones and dominate the market.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
