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Compare Atera vs Salesforce Identity

What is better Atera or Salesforce Identity? Getting the best IT Management Software product is all about cross-checking different solutions and figuring out the top software for your specific needs. Our proprietary algorythm provides you with a fast look at the general rating of Atera and Salesforce Identity. For general quality and performance, Atera scored 9.0, while Salesforce Identity scored 8.9. On the other hand, for user satisfaction, Atera earned 100%, while Salesforce Identity earned 98%.

Below it's also possible to look at their features, terms, plans, etc. to see which application will be more suitable for your situation. An important aspect to assess is if the software lets you to enable/disable restrictions on various types of users to limit the exposure of any critical business data.

Users who don't have much time or would like to get a IT Service Management Software recommendation from our experts might want to examine these top choices for this year: Freshservice, LiveAgent, Zendesk.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

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SmartScore™

OUR SCORE 8.9

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Starting from $5

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Single sign-on
  • Connected apps
  • Social sign-on
  • Two-factor authentication
  • My Domain
  • Centralized user account management
  • User provisioning
  • Identity Connect
  • App Launcher

Pricing Info

Salesforce Identity is generally available and included with Enterprise and Unlimited Edition licenses for Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Communities, Force.com and Chatter Plus.

Pricing of Salesforce Identity starts at $5 per user per month and includes:

  • Single Sign-on
  • Mobile Identity
  • Salesforce Chatter
  • User and Access Management
  • Cloud Directory
  • Multi-factor Authentication
  • Reporting and Dashboards
  • Brandable Identity Services
  • Social Sign-on

Usage of existing identity directories can be added onto a Salesforce Identity license for $1 per user per month, and includes Salesforce Identity Connect, an Active Directory connector for provisioning and single sign-on.

Scalable log-in based pricing is available for large-scale customer and partner deployments of Salesforce Communities.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Coca Cola, Unilever, Just Eat

Integrations

Salesforce Identity uses Open APIs and supports all major open identity standards, including SAML, OAuth, OpenID Connect and SCIM. It integrates with:

  • Other Salesforce applications
  • Concur
  • Dropbox
  • Microsoft Office 365
  • Microsoft Active Directory
  • Facebook
  • Google
  • Amazon
  • Paypal
  • Workday

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Unique platform provides integrated identity services to connect every employee, customer and partner to any app, on any device.

Company Email

sales@salesforce.com

Contact No.

Company's Address

The Landmark @ One Market
Suite 300
San Francisco, CA 94105
USA

Both Atera and Salesforce Identity were tested by a team of independent SaaS experts who carried out a full analysis of all key aspects of each solution. Their total rating was prepared by means of unique SmartScore algorithm which gives a separate partial score to each component such as: main features, customer support, mobile support, security, user satisfaction as well as media presence. Here at FinancesOnline we are aware that useful features are not the only factor essential to a business so we do our best to pay attention to all sides of a service before coming up with its final score.

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