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Compare Atera vs Loop11

What is better Atera or Loop11? Purchasing the appropriate IT Management Software product is as simple as contrasting the solid and poor functions and terms offered by Atera and Loop11. Here it's also possible to match their overall scores: 9.0 for Atera vs. 7.2 for Loop11. Or you can look at their general user satisfaction rating, 100% for Atera vs. N/A% for Loop11.

We suggest that you spend some time to study their specific functions and decide which one is the better option for your organization. Likewise, don’t forget to take into account your company’s or industry’s special circumstances, for instance, a multilingual solution for a global team or a mobile platform to help you work in the field.

In the event you have to quickly decide on the optimal IT Service Management Software according to our experts we recommend you take a look at the following services: Zendesk, Freshservice, LiveAgent.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.2

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

Starting from $158

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • works in 40+ languages
  • test on mobile devices
  • heatmaps & clickstream analysis
  • create custom themes
  • real-time reporting
  • create multiple tests
  • extensive help center/library
  • choose your survey groups

Pricing Info

Loop11 offers 4 pricing schemes to cater to businesses with differing needs and budgets. All plans include the following:

  • 1,000 participants per project
  • Unlimited tasks and questions
  • Testing on mobile devices
  • 24×7 email customer support
  • Real-time results

Micro – $158/month or $1,900/year

  • Ideal for small businesses, non-profit groups, educational institutions, and government agencies.
  • 1-10 employees

SMB – $410/month or $4,900/year

  • 11-100 employees

Enterprise – $825.month or $9,900/year

  • 100+ employees

Pay As You Go – $350/project

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

GoDaddy, Motorola, Accenture, IBM, Vodafone

Integrations

Loop11 supports integrations with the following business systems and applications:

  • Cint
  • Justinmind
  • ethnio
  • Knowbility

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Test an unlimited number of websites, ask an unlimited number of tasks or questions and invite 1000 users.

Company Email

support@loop11.com

Contact No.

Company's Address

119 Ferrars Street
South Melbourne, 3205
Australia

The apps compared on this page are only a small sample of our complete IT Management Software category and you should take into account that there may be better options out there. If you would like to make sure you make the optimal decision for your company we strongly urge you to test more products first. You can also consider to consult our top 10 IT Management Software ranking to see which software are at the moment the highest-rated ones and leaders in the market.

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