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Compare Atera vs LogicMonitor

What is better Atera or LogicMonitor? You have so many IT Management Software choices in today’s market that deciding on the best product may be frustrating. On our comparison page, you can easily assess the functions, pricing conditions, available plans, and more details of Atera and LogicMonitor.

You can also assess their score (9.0 for Atera vs. 8.7 for LogicMonitor) and user satisfaction level (100% for Atera vs. N/A% for LogicMonitor). The scores and ratings offer you a solid idea how these two software products perform. Moreover, check if the software can integrate with existing business apps to ensure greater productivity.

Users who don't have much time or would like to get a IT Service Management Software recommendation from our team might want to investigate these top choices for this year: Freshservice, LiveAgent, Zendesk.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 8.7

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Unlimited users
  • Fast deployment
  • Remote sessions
  • Alert routing
  • Unlimited SMS alerts & emails
  • 1 year data trend history
  • Automated data backups & recovery
  • Performance monitoring & tracking
  • System log & event monitoring
  • Dashboards & metrics
  • High-level security
  • Maintenance & updates
  • Customer support

Pricing Info

LogicMonitor offers four platform packages. Contact the company directly for pricing detailes.

Starter

  • Starting at 25 devices
  • For small teams and SMBs. Powerful monitoring at an economical price.

Pro

  • Starting at 50 devices
  • Support complex operations. Ideal for web tech/SaaS TechOps or IT Ops teams in small enterprise.
  • Includes AWS resource monitoring free of charge
  • In-app chat support
  • NetFlow
  • 1 year data retention
  • Custom monitoring
  • Data sources requests

Enterprise

  • Starting at 100 devices
  • For large teams, consolidate tools, strategically manage infrastructure monitoring. Eliminate silos and modernize IT management.

Includes all Pro features, plus:

  • 24/7 support
  • SAML
  • Tech account manager
  • 2 year data retention
  • Test sandbox

Service Provider

  • Starting at 100 devices
  • For MSPs managing hybrid deployments: cloud practice, mid-market, core NOCs, and customer premise.
  • Access to a Partner program available only for service providers

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Appfolio, iVenture Solutions, Cedexis

Integrations

  • Atlassian HipChat
  • Autotask
  • ConnectWise
  • LogicMonitor’s API
  • OneLogin
  • Puppet Integration
  • Twilio

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An automated IT performance monitoring platform that lets companies easily and cost-effectively monitor their entire IT infrastructure stack.

Company Email

sales@logicmonitor.com

Company's Address

LogicMonitor, Inc.,
12 E. Carrillo St,
Santa Barbara, CA 93101

In the event you continue having second thoughts about which app will work best for your business it might be a sensible idea to check out each service’s social metrics. These metrics are quite often a sign of how popular each app is and how big is its online presence.For instance, if you look at Atera LinkedIn account you’ll find out that they are followed by 981 people. In case of LogicMonitor the amount of followers on their LinkedIn page is 1066.

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