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Compare Atera vs Kony

What is better Atera or Kony? When looking for the best IT Management Software for your company it is suggested that you compare the functions, prices, along with other important info concerning the product and vendor. Here, you can check the parallels and disparities between Atera (overall score at 9.0 and user satisfaction at 100%) and Kony (overall score at 8.1 and user satisfaction at 99%).

It's also possible to look at their particulars elements, for example tools, plans, costs, terms, etc. Similarly, analyze the terms carefully for information on hidden costs, like, setup cost, separate helpdesk support, upgrade fees, disk space fees, and other similar charges.

We did our best to review all popular IT Service Management Software services that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, LiveAgent, Freshservice.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
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SmartScore™

OUR SCORE 8.1

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Effortless operations
  • No code to full code development
  • Industrial strength security
  • Prebuilt backend integration
  • Robust HA/DR and performance SLAs
  • Single code base for omni-channel output

Pricing Info

Kony’s SMB and enterprise pricing information is available only upon request. Contact Kony for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Partners Federal Credit Union, Independence Blue Cross, QRS Music, The City Of The Hague

Integrations

Kony Development Cloud provides a wide range of cloud-based features to help you connect with any enterprise or third-party solution to orchestrate and mobilize your data.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Kony is an app development software company that offers tools for all phases of mobile app development, from design to management.

Company Email

success@kony.com

Contact No.

Company's Address

9225 Bee Cave Road, Building A, Suite 300,
Austin, TX 78733,
USA

In the event you continue having doubts about which product will work best for your company it might be a sound idea to take a look at each service’s social metrics. Such metrics are usually a sign of how popular a given software is and how large is its online presence.For instance, if you check Atera LinkedIn page you’ll find out that they are followed by 981 users. In case of Kony the volume of followers on their LinkedIn page is 16211.

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