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Compare Atera vs iRise

What is better Atera or iRise? There are many IT Management Software products out there right now. The ideal way to find out which one fits your needs best is to check them side by side. For instance, here you can examine Atera and iRise for their overall score (9.0 vs. 7.7, respectively) or their user satisfaction rating (100% vs. 89%, respectively).

Additionally, you can examine their functions and pricing stipulations as well as other useful facts below. When matching products be sure to examine their related features and mark their disparities to get a clearer picture of both deals. Likewise, remember to assess other issues such as security, backup, ease-of-use, and customer service.

Our experts made sure to review all popular IT Service Management Software products offered out there, but among them these three caught our special attention: Zendesk, Freshservice, LiveAgent.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
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SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 89%

Pricing

Starting from $39

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Prototyping and Requirements Management
  • Capture Requirements in Context
  • Drag and Drop Requirements
  • Prioritize User Stories, Tasks, and Deliverables
  • Capture Exact Information
  • Kanban Views
  • Responsive and Interactive Prototypes
  • Lo-Fi Wireframes
  • Hi-Fi Apps
  • Real Data and Logic
  • Bridgets
  • Widget Responsive Behaviour
  • Setup Breakpoints
  • Global Prototyping Assets
  • @Mentions
  • Comments and Feedback
  • Email Notifications
  • Share Projects
  • Export Projects
  • Full Traceability Across Software Lifecycle
  • Guided Reviews
  • ALM Integrations and Connectors
  • Real-Time Snchronization
  • Enterprise-Grade Security
  • Project Analytics
  • Company-Wide Administration
  • Global Professional Services

Pricing Info

iRise offers an SMB  pricing plan for independent contractors and small companies. It also offers enterprise pricing plans for large teams and corporations who are invited to reach out to sales for a quote. Here are the details:

iRise Personal Plan

  • $39/mo. – billed monthly
  • $29/mo- billed annually
  • 1 User Account
  • Unlimited Reviewer Accounts
  • Up to 10 projects
  • Rapid interactive wireframing
  • Hi-Fidelity Designs and Prototypes
  • Online Reviews with Commenting
  • Integrated Requirements Management
  • Instant Documentation

iRise Team and Pricing Plans – By quote

  • Customize For Your Team
  • Real-Time Collaboration
  • Integration: JIRA, TFS, HP, IBM, Jama, and more
  • User and Group Management
  • Shared Asset Libraries
  • Advanced Security, LDAP, and SSO
  • Instructor-Led Training
  • On-Premise Deployment
  • Custom Documentation
  • Premier Support

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Unilever, National Grid, Metlife

Integrations

iRise supports integrations with ALM (Application Lifecycle Management) platforms such as:

  • JIRA
  • RALLY SOFTWARE
  • Visual Studio
  • Jama
  • VERSIONONE
  • IBM RATIONAL SOFTWARE
  • userzoom
  • HP Quality Center HP ALM
  • blueprint
  • CONFORMIQ
  • Google Apps
  • okta

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A collaborative prototyping and project requirements management software for development and agile teams.

Company Email

info@irise.com

Contact No.

Company's Address

IRISE, 2381 Rosecrans Avenue
El Segundo, CA 90245
USA

In the event you are still having second thoughts about which app will perform best for your business it may be a sound idea to take a look at each service’s social metrics. Such metrics are frequently a sign of how popular a given product is and how big is its online presence. For instance Atera Twitter account has currently 570 followers. At the same time iRise Twitter is followed by 1220 users.

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