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Compare Atera vs HETIKUS

What is better Atera or HETIKUS? We are here to improve the cumbersome process of assessing Project Management Software products for you. For example, on this page you can examine the overall performance of Atera (9.0) and contrast it with the overall performance of HETIKUS (6.5). It's also possible to match their overall user satisfaction rating: Atera (100%) vs. HETIKUS (N/A%).

Furthermore, research their capabilities thoroughly to check which product can better address your company’s requirements. Generally, any B2B software has to let you to immediately see the big picture, all the while offering you easy access to the details.

We are aware that not all people have the time to try out a wide range of different solutions, so we created a list of recommendations that you may find useful. Our top choices for the IT Service Management Software category are: Zendesk, Freshservice, LiveAgent.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 6.5

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Boards & Committees
  • Policies & Procedures
  • Learning & Development
  • Risk Management
  • Due Diligence
  • Monitor & Cases
  • Tasks & Events Timeline
  • Calendar
  • Task Management
  • Reports
  • Real-time Insights
  • Chat & Notifications

Pricing Info

HETIKUS is an integrated regulatory management platform that helps you reduce costs and save time. If you are interested in utilizing this in your organization, you can request custom enterprise pricing by phone or by filling up the website’s contact form.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-in-one regulatory technology for process management and optimization with collaboration tools.

Company Email

Contact No.

Company's Address

HETIKUS
Calle de Pizarro, 19
Bajo Izquierda, Madrid 28004
Spain

Almost as important as useful features and client support quality are pricing packages made available by Atera and HETIKUS. Even though pricing should not be the sole aspect it’s without a doubt an important thing to think about. You should expect a flexible pricing plan that can be adjusted to your team size and painlessly scaled up when your business expands. Make sure you don’t choose plans that have advanced functionalities that you won’t find useful and always make an effort to contact with the vendor directly as enterprises can often benefit from discounts. You should also try out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t need you to spend any money and provides you with a practical overview of what it’s like to work with Atera and HETIKUS.

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