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Compare Atera vs FieldEdge

What is better Atera or FieldEdge? If you’re getting a difficult time picking the right Project Management Software product for your needs, try to compare the available software and see which service offers more advantages. For example, here you can compare Atera (overall score: 9.0; user rating: 100%) vs. FieldEdge (overall score: 7.8; user rating: 100%) for their overall performance.

You can also see which one provides more functions that you need or which has more flexible pricing plans for your current situation. Working with a clear table to match their features will significantly increase the possibility of getting the right product for your company. Look closely at other aspects of the software for example if it’s easy to use, adaptability, scalability, and pricing terms.

At the moment, the most significant services in our IT Service Management Software category are: Freshservice, LiveAgent, Zendesk.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.8

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Scheduling
  • Dispatching
  • Customer management
  • Service agreement management
  • Performance reporting
  • Dashboards
  • Mobile CRM
  • Quotes
  • Invoicing
  • Price presentation
  • Mobile dispatching
  • Contact management
  • Technician scheduling
  • Work order management
  • Service history tracking
  • Customer database
  • Inventory items tracking
  • Job tracking

Pricing Info

FieldEdge Office and Mobile’s enterprise pricing data is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Tobey Karg Service Agency, Popejoy Inc, Furnace World

Integrations

FieldEdge integrates with the following business systems and applications:

  • QuickBooks
  • Sage Intacct
  • Twillio

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Simple, yet powerful field service management software for a variety of industries, including HVAC, electrical, plumbing, commercial equipment & locksmith.

Company Email

sales@fieldedge.com

Contact No.

Company's Address

550 Pharr Road, Suite 560
Atlanta, GA 30305
USA

No Project Management Software will manate to cater to all the needs of a business. Even though key functionalities of Atera and FieldEdge are important you should also thoroughly analyze the integrations provided by a given service. Quote frequently your team will already be making use of some other SaaS software in your company and it’s definitely better to go with apps that integrate well with one another. That way you will be able to ensure an effortless transfer of data between your teams and software used, which can considerably reduce time devoted to migrating between one product and the other.

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