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Compare Atera vs FCS Engineering

What is better Atera or FCS Engineering? When comparing Atera and FCS Engineering, it is simple to see which Project Management Software product is the better alternative. This ensures that your enterprise can select the most productive and useful program. You can check the specifics, such as available tools, prices, plans offered by each vendor, offer stipulations, etc.

We also let you evaluate their all round scores to know which one appears to be better. Atera has 9.0 points for overall quality and 100% rating for user satisfaction; while FCS Engineering has 7.0 points for overall quality and N/A% for user satisfaction. You can also find out which vendor is more dependable by sending an email request to the two companies and find out which one replies faster.

Our experts made sure to review all popular IT Service Management Software services available out there, but among all the ones we reviewed these three deserved our special attention: Freshservice, Zendesk, LiveAgent.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.0

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Automated Maintenance Job Dispatching
  • Inventory Management
  • Preventive Maintenance Programs
  • Engineering Service Requests
  • Mobile Apps

Pricing Info

FCS Engieering’s SMB and enterprise pricing plan information is available only upon request. You can reach out to the software provider via phone or email, and request for a quote tailored to the maintenance needs of your business.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

HYATT, Shangri-La Hotels and Resorts, The Parisian Macao

Integrations

FCS Engineering integrates with all of the software products that comprise FCS’ hospitality operations management software suite.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A guest-oriented hospitality maintenance management software for hotel and property businesses.

Company Email

helpdesk.fcs@planet1world.com

Contact No.

Company's Address

FCS Computer Systems (S) Pte Ltd
151 Lorong Chuan
#03-05 New Tech Park
Singapore, 556741
Singapore

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Score

Both Atera and FCS Engineering were evaluated by a group of reliable SaaS experts who conducted a full examination of all key elements of each app. Their final score was calculated with unique SmartScore model that provides an individual partial score to every component such as: main functionalities, customer support, mobile support, security, customer satisfaction as well as media presence. We realize useful features are not the only aspect important to a business so we make sure we pay attention to all sides of a solution prior to giving it a final score.

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