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Compare Atera vs FaciliWorks

What is better Atera or FaciliWorks? Reviewing products to find the best Project Management Software doesn't have to be tough. On our review platform, it is possible to match Atera and FaciliWorks and quickly see their distinct features. We allow you to check their uniqe benefits, supported devices, support service, costs, terms, and much more.

It's also possible to assess their overall score (9.0 for Atera vs. 6.0 for FaciliWorks) and overall customer satisfaction level (100% for Atera vs. 100% for FaciliWorks). Spend some time and compare your top choices and see which one is best for your company. You should also check the vendor’s business viability; can you count on them and will they still be operating in the future?

We are aware that not all people have enough time to test a wide range of different solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the IT Service Management Software category are: LiveAgent, Zendesk, Freshservice.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
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SmartScore™

OUR SCORE 6.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Asset Management Module
  • Major Asset Event Tracking
  • Data Import Services
  • Notifications Of SR Creation, Completion & Status
  • Inventory Management Module
  • SSL Web Encryption
  • Ability To Configure Dashboard Detail
  • Drag & Drop Scheduler
  • Record Filtering Module
  • Preventive Maintenance Scheduling
  • Personnel Management Module
  • Service History Tracking
  • Technician Management
  • Work Order Management

Pricing Info

FaciliWorks is priced by quote, meaning that the company prepares special SMB/enterprise pricing packages for each client. Contact them for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Rockwell Automation, Bay State Milling, Moody Bible Institute, Terumo Medical

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

FaciliWorks lets you optimize workflows through the efficient facility management tools and capabilities.

Company Email

Contact No.

Company's Address

CyberMetrics Corporation
1523 W. Whispering Wind Drive, Suite 100
Phoenix, Arizona 85085
USA

All the data, information and experiences that we shared in this table were taken from official company websites, advertising content available online, real-life experience from real clients as well as our individual direct use of every software by a professional reviewer. We pay a lot of attention to extensively test each app, therefore we not only test it internally, but we also compare our results with opinions of other users from the B2B community.

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