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Compare Atera vs Datadog

What is better Atera or Datadog? If you want a competent IT Management Software product for your business you have to take time to evaluate different alternatives. It doesn’t have to be complicated, and can be as quick as matching their features in a table like the one below. You will also get a brief idea how each product works. As an example, on this page you can see Atera’s overall score of 9.0 and compare it against Datadog’s score of 9.1; or Atera’s user satisfaction level at 100% versus Datadog’s 98% satisfaction score.

The assessment will allow you to identify the pros and cons of each application, and make up your mind on which suits you requirements better. Beyond the robust features, the application that’s simple to grasp and use is always the better option.

We know that not all companies have the time to examine dozens of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the IT Service Management Software category are: Zendesk, Freshservice, LiveAgent.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

NOAWARDS
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SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $15

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • 80+ turn-key integrations for data aggregation
  • Clean graphs of StatsD and other integrations
  • Slice and dice graphs and alerts by tags, roles, and more
  • Easy-to-use search for hosts, metrics, and tags
  • Alert notifications via e-mail and PagerDuty
  • Full API access
  • Out-of-the-box and customizable monitoring dashboards
  • Easy way to compute rates, ratios, averages, or integrals
  • Sampling intervals of 10 seconds
  • Mute all alerts with 1 click during upgrades and maintenance
  • Tools for team collaboration

Pricing Info

Datadog provides one  free bundle and two priced plans:

Free Plan – $0

  • For 1 to 5 hosts
  • Core collection and visualization features
  • 1-day metric retention
  • Discussion group started

Pro Plan – $15/host/month (billed annually) or $18 monthly

  • Core features plus alerting, custom metrics, and more
  • APM available
  • For any number of hosts
  • 15-month metric retention
  • Chat and email support

Enterprise Plan – $23/host/month (billed annually) or $27 monthly

  • All product features, advanced administration and reporting
  • APM available
  • For 100+ hosts
  • 15-month metric retention
  • Premium support

Volume discounts available for 1000+ hosts. Contact the company.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Samsung, Hearst Magazines, Adobe, EA, HP, Citrix, Facebook, Spotify

Integrations

  • Airbrake
  • Amazon
  • Apache
  • Cacti
  • Capistrano
  • Cassandra
  • Centos
  • CHEF
  • CouchDB
  • Debian
  • Docker
  • Fabric
  • Git
  • Github
  • Google Cloud Platform
  • Microsoft IIS
  • Java
  • Jenkins
  • MemCached
  • MongoDB
  • MySQL
  • Nagios
  • Microsoft Net
  • New Relic
  • NGinx
  • Node
  • MAC OS X
  • PagerDuty
  • PHP
  • Pingdom
  • PuppetLabs
  • Python
  • RedHat
  • Redis
  • Ruby
  • Splunk
  • Apache Tomcat
  • Ubuntu
  • Varnish Cache
  • Windows

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Your servers, your clouds, your metrics, your apps, your team. Together.

Company Email

info@datadoghq.com

Contact No.

Company's Address

286 Fifth Avenue, 12th Floor
New York, NY 10001

When you pick a solution that you believe will be an actual asset for your team you shouldn’t just limit yourself to what reviewers have to say about it. Very often individual experience with the solution may change, depending on your own preferences and requirements. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every product to give you an immediate impression of how real users of Atera and Datadog rate their contact with the app. Our algorithm is built around advanced analysis of product appearances on other websites, social networks as well as blogs, so you are going to receive a full and reliable overview of what other clients think about every software. In this example Atera got a total satisfaction rating at 100% while for Datadog 98% of people express they had an enjoyable experience with it.

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