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Compare Atera vs CyberArk

What is better Atera or CyberArk? There is a wide range of IT Management Software products out there today. The ideal way to find out which product fits your needs best is to evaluate them side by side. For instance, here you can compare Atera and CyberArk for their overall score (9.0 vs. 8.0, respectively) or their user satisfaction rating (100% vs. 97%, respectively).

Additionally, you can review their features and pricing terms and other valuable data below. When matching products make sure to examine their corresponding capabilities and mark their differences to get a clearer picture of both deals. Similarly, bear in mind to evaluate other factors such as security, backup, ease-of-use, and helpdesk support.

People who are pressed for time or want a IT Service Management Software suggestion from our experts may want to try out these top choices for the current year: Freshservice, LiveAgent, Zendesk.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $79

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Remote Monitoring and Management (RMM)
  • Professional Services Automation (PSA)
  • Best-in-class Remote Access
  • Mobile Technician Management
  • Billing and Invoicing
  • Benchmarks
  • Reporting and Analytics
  • Real time alerts
  • IT automation
  • Custom scripting
  • Contracts and SLA
  • Service Desk
  • Patch Management
  • Mobile View
  • Chat and File Transfer
  • Help Desk and Ticketing
  • Contracts and Services Management

Pricing Info

Atera offers the following basic and enterprise pricing packages:

Pro – $89/month or $79/month (Annual Billing)

  • Full RMM
  • Automatic Monitoring
  • IT Tasks Automation
  • Patch Management
  • Network Inventory
  • System White Labeling
  • Unattended Remote Access (Max. 2 concurrent sessions)
  • API (400 RPM)

Growth – $129/month or $119/month (Annual Billing)

  • All Pro features
  • Remote – Unlimited concurrent sessions
  • Remote – Smartphone App
  • Less than 20MB Patch & Scripting Installations
  • Mac Agent
  • Direct Quickbooks integration
  • API (600 RPM)
  • Chat

Power – $149/month or $69/month (Annual Billing)

  • All Growth features
  • Database Snapshots
  • Geo-redundant Database
  • API (700 RPM)

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Nano Geek, PC4Less, Microtek Solutions

Integrations

Atera integrates with the following business systems and applications:

  • Webroot
  • Ninite Pro
  • Warranty Master
  • IT Glue
  • TeamViewer
  • Screenconnect
  • Zapier
  • QuickBooks Online
  • QuickBooks Desktop

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

From remote IT monitoring & management through powerful ticketing and customer satisfaction surveying to billing and invoicing, Atera brings the entire IT business together.

Company Email

info@atera.com

Contact No.

Company's Address

Atera Networks Ltd.
244 Madison Avenue, New York
NY, 10016-2417
USA

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SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • IT Audit and Reporting
  • Payment Card Industry Data Security Standard
  • Advanced Threat Protection
  • Remote Vendor Access Security
  • Insider Threat Protection
  • Cloud & Virtualization Security
  • DevOps Security
  • Unix/Linux Security
  • Windows Security
  • Industrial Control Systems Security
  • Confidential File Security

Pricing Info

CyberArk comes in three implementation services to fully plan, install and configure your Digital Vaulting solution with quote-based pricing. Of the four products under the CyberArk suite, one of them – Conjur – is now available on GitHub as open source. You can contact the vendor for more details.

Quick Start Package

  • Target environment analysis
  • Collaborative planning with the organization team
  • Product installation and initial configuration
  • Training/sessions for end users
  • System administration
  • Vault administration

Premium Implementation Services

  • All Quick Start features, plus
  • Custom program
  • CyberArk Skilled team support

Post Implementation Follow-Up

  • Product configuration documentation
  • Follow-ip for project completion “sign-off”

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Fiducia IT AG, Boston Children's Hospital

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

CyberArk Privileged Password Management and Control helps organizations meet the strictest audit and IT compliance requirements.

Company Email

info@cyberark.com

Contact No.

Company's Address

60 Wells Avenue
Newton, MA 02459
USA

Almost as important as useful features and user support level are pricing packages offered by Atera and CyberArk. Even though cost should not be the sole element it’s definitely a key thing to consider. You should look for a flexible pricing plan that can be adjusted to your business size and painlessly scaled up every time your company grows. Make sure you don’t pick packages that have complex features that you won’t use and always try to get in touch with the vendor directly because big companies can usually count on discounts. You should also give a chance to a free trial or demo of every solution to spend at least some time working with it. It’s a helpful experience that doesn’t require you to invest any money and provides you with a reliable overview of what it’s like to work with Atera and CyberArk.

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